Nikki Thibodeau joined the Bettermode team to share how to use data and storytelling to effectively demonstrate the impact of your community and keep the stakeholders engaged with the community!
Check out the breakdown below to easily go through the different topics covered during the webinar:
00:00 - 02:20 Introductions
02:21 - 06:35 Challenges for community managers and business outcomes
06:36 - 10:12 Finding your goals and making friends
10:14 - 11:31 Making friends with internal teams
11:32 - 23:30 Data, storytelling, and communication
23:31 - 26:10 Summary
26:12 - 42:14 Q&A with audiences
Attached is the presentation deck used during the webinar.
