During our latest Industry Experts Webinar series, April MacLean, Founder of Wondry, shared how to set clear rules and guidelines, monitor and moderate the community, and foster constructive discussions.
The entire presentation was segmented into five clear steps. Check out the breakdown below to easily go through the different topics covered in the webinar.
0:00 - 2:00 Introductions
3:00 - 8:07 Foundation of moderation
8:08 - 14:19 Leveraging onboarding
14:20 - 27:09 Moderating behavior (not people)
27:10 - 31:01 Creating a behavior vault
31:02 - 35:21 Resolving conflict
35:22 - 52:01 Audience Q/A