About Us
We, Anton Bosredon and Giovanni Romero, founded CC because we believe no purpose-driven brand should ever have to struggle with customers not coming back. We specialise in building online communities that empower e-commerce brands to enhance loyalty and retention. Our focus is on turning one-time buyers into loyal customers through tailored community strategies that drive engagement and deliver valuable insights.Our Process
We follow a structured approach, to build successful online communities. Our process ensures that we thoroughly understand your needs and deliver tailored solutions that drive engagement and retention.

1. Community Strategy Development
   We create bespoke strategies that align with your brand’s goals with in-depth research to understand your target demographic. This way, we create a thriving community that not only meets your goals but also enhances customer loyalty and drives long-term success

2. Community Platform Development
   Using Bettermode’s no-code community solution, we develop a user-friendly community platform tailored to your brand, ensuring a simple member onboarding journey that encourages interaction and aligns with your brand identity.

3. Community Launch
   Our launch process starts with the creation of a promotional strategy that includes targeted emails to a waitlist. Then, we run a beta group to provide valuable feedback, allowing us to refine the user experience and address any concerns before the public launch. This fosters engagement from day one and ensures that member needs are met.

4. Ongoing Optimisation & Data Analytics
   We utilise data-driven insights to track community growth and engagement, helping you make informed decisions to improve retention and loyalty. By leveraging Bettermode integrations with tools like Hotjar, Mixpanel, and GA4, we gain valuable insights into user behaviour and engagement patterns, allowing us to continually optimise the community experience, drive meaningful interactions and support your KPIs.

Here To Help
If your brand is looking to enhance its community, book a call and mention that you came from Bettermode, which is part of our Partner network. You'll receive a free community audit.