We’re currently addressing a key issue with our notification system: the imbalance in email notifications. End users are often experiencing one of two extremes—either being inundated with too many notification emails or not receiving any at all. Some customers are overusing email notifications, leading to a cluttered inbox, while others are missing important updates.
Why We're Working on This:
The new email digest will focus on two critical areas:
Users will receive a summary of missed notifications, ensuring they stay informed without feeling overwhelmed.
Users will be sent a digest of posts, keeping them engaged with relevant content.
This digest is essential for implementing a fair usage policy for email notifications, while also providing valuable and timely information to the end user.
Your Voice, Our Direction
As we refine this email digest feature, your feedback is invaluable. What specific content or summary features would make these digests most useful to you? Share your thoughts in the comments and help us create a more balanced and informative notification system.