Grow and Sustain a Community Through Customer Education

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Thank you to everyone for joining our 4th webinar in our Industry Expert Webinar Series with Kyle Hagge, Lead Community Manager at Morning Brew: "Grow and Sustain a Community Through Customer Education".

💡 Tip: use the breakdown below to scour through the different topics covered in the webinar.

  • Why build a community? Lessons from Morning Brew: 10:45 - 15:53

  • Difference between community and audience: 17:35 - 18:29

  • Creating value with the community: 19:34 - 22:19

  • When to select a community platform: 23:12 - 24:18

  • The real job of a community manager: 24:31 - 31:03

  • How to not automate humanity out of the community: 31:07 - 33:53

  • How Morning Brew gathers feedback from their community: 36:48 - 41:08

  • Summary: 41:10 - 46:53

  • Q&A: 47:15 - 58:52

Looking forward to sharing updates on our next webinar with you soon!