Platform
Overview
Welcome to Bettermode! Here are the basics
Features
Discover templates, customization, analytics, and more
Apps & integrations
Connect your favorite tools with Bettermode
Community templates
experience the convenient of pre-built configurable templates
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What's new?
Take a look at what we have been building to help businesses engage customers.
Product updates
Solutions
Use cases
Customer self-service
Delight your customers with a robust help center, support forum, and more.
Ideation and feedback
Build better products with ideas from customers and communicate updates.
Customer engagement
Find retention drivers and make your customers smile.
Teams
Support and success
Scale your support and success programs and retain more customers.
Product
Collect feature requests, ideas, and close the feedback loop.
Marketing
Activate community-led growth and establish brand leadership.
Industries
SaaS
Streamline the customer experience and scale growth.
Consumer products and services
Build a community of passionate customers for products and services.
Online training and education
Drive student success, engage alumni, and collect feedback.
Pricing
Enterprise
Enterprise overview
See how Bettermode scales for large and complex organizations
Enterprise services
Professional services and support to help you get the most from Bettermode
Trust center
All about security, compliance, and privacy
Customer stories
The story of IBM CSR community
An overview of how the IBM team used features such as Spaces, SSO, and Leaderboard system to build a thriving private community.
Read story
Resources
Product Help
Community
Learn, share, and connect with other Bettermode users
Help center
Learn how to set up and manage Bettermode
Developer hub
Learn how to integreate or build on top of Bettermode
Learn & Connect
Blog
Get expert insights and dive deep into Bettermode
Books
Downloadable guides to help you build communities
Webinars
Master Bettermode with the help of experts
Customer stories
Discover how businesses like you engage and delight customers with Bettermode.
Stories
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Resources
Webinars
Insights on customer engagement, community management, and retention
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Nov 16, 2023
60
min
Upcoming webinar
Upcoming webinar
Mastering Automation and Operational Excellence in Online Communities
Get a comprehensive guide to process automation and operational excellence for your community.
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Nov 1, 2023
60
min
Upcoming webinar
Upcoming webinar
Crafting Exceptional Community Experience: Structuring, Branding, and Launching
Get an overview of building, branding, onboarding, and successfully launching a thriving brand community.
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Oct 19, 2023
60
min
Upcoming webinar
Upcoming webinar
Metrics that Matter: Key Performance Indicators for Brand Communities
Discover the framework for tracking and communicating the most impactful community metrics.
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Sep 28, 2023
60
min
Upcoming webinar
Upcoming webinar
Make a Lasting Impression with Intentional Onboarding from Day One
Unlock the power of effective onboarding to drive organic participation and retain more members.
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Sep 5, 2023
min
Upcoming webinar
Upcoming webinar
Mastering Gamification Strategies for Brand Communities
Dive into proven strategies that top brands use to keep their communities engaged with gamification techniques.
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Jul 18, 2023
60
min
Upcoming webinar
Upcoming webinar
Improving Retention and ROI as a Community Manager
Get practical tips and insights to improve member retention and community ROI.
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Jun 22, 2023
60
min
Upcoming webinar
Upcoming webinar
Building Thriving Marketplace Brands Through Engaged Communities
Join us for a live Q&A with Danielle Maveal, an expert in marketplace brand communities. Learn strategies to increase engagement and foster loyalty.
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Apr 19, 2023
42
min
Upcoming webinar
Upcoming webinar
Demonstrating the value of community to key stakeholders
Join Nikki Thibodeau for a practical guide on how to effectively showcase the value of your community.
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Mar 14, 2023
60
min
Upcoming webinar
Upcoming webinar
Strategies to Revitalize Community Engagement
Join Krystal Wu to learn proven strategies to turn around a decline in community engagement and bring the fun back to your community!
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Feb 14, 2023
56
min
Upcoming webinar
Upcoming webinar
How Communities Show Love to Members
Join Jenny Weigle to discover the power of appreciation and learn how to recognize and reward members in your customer community.
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Jan 24, 2023
60
min
Upcoming webinar
Upcoming webinar
Five-step Framework for Moderating a Customer Community
Join April MacLean to learn key strategies for effectively moderating your online customer community.
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Dec 15, 2022
50
min
Upcoming webinar
Upcoming webinar
Key trends for Community-led Brands and Products
Join Pramod Rao to uncover the key trends for community-led companies and learn how they will affect growth
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Jul 20, 2022
55
min
Upcoming webinar
Upcoming webinar
Engagement and Growth Secrets for Brand Communities
Join Pablo Gonzalez and Anna Grigoryan to learn how to improve engagement and drive growth for brand communities
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Jun 15, 2022
58
min
Upcoming webinar
Upcoming webinar
The Present and Future of Community Managers
Join Erik Martin and Alex Angel to learn how to build a career in community management
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May 12, 2022
56
min
Upcoming webinar
Upcoming webinar
Activating Community-led Growth: Lessons from Notion
Join Ben Lang to learn how Notion activated community-led growth
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Apr 28, 2022
57
min
Upcoming webinar
Upcoming webinar
Shaping the future of Bettermode—chapter 4
Join us for a live Q&A with Bettermode's co-founders to learn more about the improved Customizer and new plans for apps.
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Mar 29, 2022
52
min
Upcoming webinar
Upcoming webinar
How to grow and sustain a community through customer education
Join Kyle Hagge to learn how you can combine customer community and education to improve customer success.
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Feb 24, 2022
56
min
Upcoming webinar
Upcoming webinar
Shaping the future of Bettermode—chapter 3
Join us for a live Q&A with Bettermode's founders to learn more about the page builder and Space templates.
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Jan 25, 2022
58
min
Upcoming webinar
Upcoming webinar
Practical methods to measure community KPIs
Join Sascha Mombartz to learn how you can measure KPIs by mapping them to the foundations of a community
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Dec 16, 2021
59
min
Upcoming webinar
Upcoming webinar
Shaping the future of Bettermode—chapter 2
Join us for a live Q&A with Tribe’s founders to learn more about the Developer Portal and JWT SSO.
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Nov 30, 2021
54
min
Upcoming webinar
Upcoming webinar
How to strengthen customer relationships with a brand-led community
Join Jono Bacon to learn how you can deploy a robust community strategy, track progress, and mitigate common risks.
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Nov 28, 2021
54
min
Upcoming webinar
Upcoming webinar
How to engage community members and keep them hooked
Join Richard Millington to learn how you can onboard and engage community members.
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Nov 23, 2021
54
min
Upcoming webinar
Upcoming webinar
Shaping the future of Bettermode – chapter 1
Join us for a live Q&A with Tribe’s founders to get a sneak peek at the upcoming features and learn about the product vision.
Watch Now
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