Practical methods to measure community KPIs
Join Sascha Mombartz to learn how you can measure KPIs by mapping them to the foundations of a community
Featured presenter
Sascha Mombartz
Founder of Close Knit and co-author of Community Canvas
Featured experts
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Hosted by
Ari Diamond
Director of Customer Success, Bettermode
Date and time
January 25, 2022
12:00 PM EDT
Length
58
Minutes
Measuring KPIs for a community can be complex since each community is unique and they have their own set of business goals. However, there is a way to simplify the KPIs for communities by looking into the foundations for building a community, i.e., belonging, trust and resilience.
If you are interested in getting a clear understanding of community health and sharing the progress with your organization, look no further!
We have partnered with Sascha Mombartz, Founder of Close Knit and co-author of Community Canvas, to uncover the practical techniques to measure the most important KPIs for a community.
During this webinar you’ll learn:
- Fundamental elements of a community, i.e., belonging, trust, and resilience
- Mapping KPIs to the fundamental elements
- Practical methods to measure those KPIs