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Z
Zack
·Posted in Ask the Community

Using the external id in API instead of the ID

I have an integration with several of the APIs and manipulating the members. I would like to access the members using their externalId . I have already have SSO and the auth ids are added to the users externalId just fine.

Looking at the docs here (https://developers.bettermode.com/docs/graphql/queries/member/) it looks like I can only GET users by their Bettermode ID and their username. Note no external ID mentioned.

When I make a call to Member endpoint like this.

client.query({
  name: 'member', 
  args: { 
    variables: {
      externalId: 'auth0|xxxxxxx',
    },
    fields: 'basic',
  }, 
});

I get this error message
Error: You should provide one of the ID, username, or external ID inputs

This make me think I CAN use the external id

I have tried external id, external ID, externalId, externalID, external_id, external_ID as the key in the variables and none of them work. They all produce the same error.

I can confirm that when I search for my user using my community id, it works fine and returns my user. I should also note that the user that gets returned has the externalId: 'auth0|xxxxxxx' in the user data.

3 replies