AI-Powered Search & Ask AI

Finding the right information quickly can be a challenge. Traditional search systems often struggle with:

• Understanding Context – Simple keyword searches may return irrelevant results.

• Multilingual Support – Searching in one language might not show relevant results in another.

• Time-Consuming Searches – Users need to manually refine queries to get the right answers.

To solve these issues, we developed AI-Powered Search and Ask AI—smart tools designed to make finding information easier, faster, and more intuitive.

AI-Powered Search: Smarter, Faster, More Intuitive

AI-Powered Search in Bettermode transforms how users find information by combining semantic intelligence, keyword matching, and multilingual support into a seamless search experience. Unlike traditional search engines, which rely solely on exact word matching, this AI-driven system understands context, intent, and variations of language, ensuring users get the most relevant results—even if they phrase their queries differently or make typos.

Key Features:

• Hybrid Search Engine – Merges semantic search (understanding intent) and keyword search (exact term matching) for accurate results.

• Multilingual Capabilities – Search in any language and retrieve relevant content, even if it's written in a different language.

• Typo Tolerance – Automatically corrects misspellings, ensuring users find what they need without frustration.

• Intelligent Ranking – Uses AI to re-rank search results based on relevance, prioritizing high-value discussions.

• Real-Time Suggestions – Offers instant query suggestions as users type, reducing search effort.

• Recent Searches – Displays users’ past queries, allowing them to quickly revisit previous topics without having to type again.

• Trending Posts – Highlights popular discussions, updates, and FAQs from the community, making it easier to discover valuable content.

• Faster Information Discovery – Surfaces top community discussions, FAQs, and knowledge base articles instantly.

• Improved User Engagement – Helps members find answers quickly, reducing repetitive questions and support workload.

• Ensures privacy & security – Since AI-Powered Search and Ask AI utilize open-source models like LLaMA, all data processing happens within our infrastructure, ensuring that no data is sent to third parties. This means your community's information remains private and secure, aligning with strict data protection standards while still benefiting from cutting-edge AI capabilities. AI search and Ask AI does not use members' data to train, improve, or fine-tune the models.

How do I activate AI-Powered Search?

AI-Powered Search is fully integrated and ready to go—no setup required! Just click on the search bar, type your query, and experience instant, intelligent results powered by AI. Effortless, fast, and more accurate than ever!

What is Ask AI?

Ask AI is an intelligent search assistant that helps you find answers instantly. Instead of scrolling through multiple posts, Ask AI retrieves relevant information and provides concise, easy-to-understand responses.

Key Features

✅ Smarter Search Results – Uses AI to understand the meaning behind your search, not just the exact words.

✅ Instant Answers – Instead of showing long lists of results, Ask AI gives direct, clear responses.

✅ Multilingual Support – Search in one language and get results from posts written in other languages.

✅ Typos? No Problem! – Ask AI understands misspellings and still finds what you're looking for.

✅ Works with Existing Content – Uses posts, FAQs, and discussions already available in the community.

How do I activate Ask AI?

By default, Ask AI is enabled for all admins and moderators in every community, regardless of the plan. However, only Enterprise customers have control over whether members can access Ask AI or if they want to disable it entirely.

How to Manage Ask AI Settings:

1. Log in to the Admin Dashboard – Ensure you have admin privileges.

2. Go to Search Settings – Navigate to Settings > Search in the Admin Panel.

3. AI-Powered Search – This feature is enabled by default for all communities and does not require activation.

4. Ask AI (Enterprise Only) – If you are on an Enterprise Plan, you will have the option to toggle Ask AI for members.

5. Customize Member Access (Enterprise Only) – Enterprise admins can:

   • Enable Ask AI for all members.

   • Restrict Ask AI access to admins and moderators only.

   • Disable Ask AI completely if preferred.

6. Save Changes – Apply your settings to update community-wide access.

7. Test Ask AI – Run a few queries to ensure AI-powered answers are working as expected.

Who Can Use Ask AI?

• Enterprise customers can enable Ask AI for all members or disable it entirely.

• Free and Pro Plan communities have access to AI-Powered Search but not Ask AI for members.

How Do I Use Ask AI?

1. Search as Usual – Type your question in the search bar.

2. Get AI-Powered Answers – Ask AI provides a direct response at the top.

3. Explore More Results – Browse additional community posts if needed.