Configuring Moderation Settings
Automate community moderation using Bettermode's moderation settings. Moderation settings allow Admins and Moderators to prevent, modify, and remove content before it gets published if the content does not follow your community's guidelines or terms of service.
How Admins Define Moderation Rules and Settings
To configure moderation rules and settings, follow these steps:
- Log in with your Admin account
- Click your profile picture in the top-right corner
- Select Administration
- Click the Settings section
- Click the Moderation tab
You can then send posts for admins and moderators to review before publication.
Moderation Rules and Settings
1. AI Spam Detector (Beta)
Enable AI spam detection to automatically flag spam posts and comments. You have two options:
Akismet: Akismet will receive your IP address, user agent, referrer, and site URL for spam checking. Learn more about Akismet.
OOPSpam: OOPSpam will receive your IP address, user agent, referrer, and site URL for spam checking. Learn more about OOPSpam.
2. Moderation Alerts (Keyword Block Lists)
Enable keyword moderation to automatically send posts containing specific words to moderators for review before publication. Posts or replies containing words from your block list will not be published until a moderator approves them.
To set up keyword moderation:
- Manually add words to the block list, or use a common profane words list
- Enable the block list toggle
- Click Update
Supported block list formats:
- A,B,C (no spaces)
- A , B , C (spaces before and after commas)
- A, B, C (space after comma)
- A ,B ,C (space before comma)
- Each word on a separate line
3. Monitored Content
Select specific spaces and post types to monitor. All posts in your selected spaces or post types will go to moderation for review before publication.
4. Account Age-Based Moderation
Require new members' posts and replies to be reviewed before publication. Define the minimum account age (in hours) for posts and replies. Members below this threshold will have their content flagged for moderation.
Tip: Select Forever to require all posts and replies in your community to go to moderation first.
5. Member Watchlist
Flag members to require all their posts and replies to go to moderation before becoming visible to others. Moderators and admins can flag members from their profile page or moderation settings. Learn more about flagging members.
Accessing Items Pending Review
A red dot appears at the bottom left of your profile picture when items are pending moderation. To access the moderation panel:
- Click your profile picture in the top-right corner of the navbar
- Click the Moderation tab
Moderation Panel Sections
The Moderation Panel contains the following sections:
Pending Posts: Posts containing words from your block list or posts from members who do not meet the minimum account age.
Reported Posts: Posts reported by community members.
Reported Members: Members reported by community members.
Pending Members: Members requesting access to a Private Space.
Click a community name from the left menu to view all pending items within that community (across all spaces). Space Admins can view pending items only for their assigned spaces.
Moderator Actions
Admins and Moderators can take the following actions from the moderation panel:
Push post: Publish the post to its respective Space and send notifications to followers according to your notification settings.
Hide post: Publish the post but hide it from the Feed.
Remove post: Delete the post and do not publish it.
Keep member: Keep the reported member in the community.
Delete member: Remove the reported member from the community.
Accept member: Allow the member to join the Private Space and access its content.
Reject member: Prevent the member from joining the Private Space.
Member Notifications
Important: Members receive a page notification when their post is sent to moderation. Members do not receive notifications for the following moderator actions:
- Push post (post approved)
- Hide post
- Remove post (post rejected)
- Accept member (access approved)
- Reject member (access denied)
