The search bar allows users to find Posts, other Members, and Spaces within the Community. Use the search functionality by simply typing the keyword.
Stand-Alone Search Page:
If you want to trim down the search results, you can access the stand-alone Search page, by typing the keyword on the search bar and hitting enter. This page allows you to trim down the search results using filters.
All: Contain all search results; Posts, Members, and Spaces.
Posts: Contains only the results for Posts. Tribe searches only for the title of the post (No description or reply).
You can make the search results for the Posts more granular, using the available filters:Posted in: Space that the Post is shared in.
Posted by: The Author of the Post.
Created at: Search for a timeframe.
Members: Searches only for the Community Members. All the registered members are searchable inside the community.
Spaces: Searches only for the Spaces. You can narrow the search results down for Members and Spaces using the “Created at” filter.
Federated search: Integration with Zendesk
Zendesk integration enables a powerful federated search allowing customers to access Zendesk knowledge base articles right from your community's search results. You can learn more about this integration here.