Post file attachments and limitations

Learn more about file size and file type limitations, how to change the limitations, and how to attach files to a post.

Attaching files to a post

The author of the post can attach files to the post.
Admins and moderators also can edit posts and add or remove attachments to and from published posts.
Once a file is attached to a post, it is available to all the users who have access to that post.
Users with access to the posts can preview or download the attached files.

Quickly attach images and files

Click on the attachment icon to attach a file, or the image icon to attach an inline image:

When you select the image icon for an inline image, you will have a choice to either upload a file, embed a file link, or search through Unsplash for the perfect image.

Attach videos, audio, and embed links

Another method to attach files is to select the + icon on the bottom left side of the post composer. This will give you the option to attach a file, image, video, audio, or embed links.

Download Attached Files

After the post is published, users who have access to the file can download it. Images and PDFs are the only two types of files that can be previewed.

File size and file type attachment limits

There are limitations on the file size and file type when attaching a file to a post. These limitations are based on the Bettermode pricing plan and the Administration settings:

File Size Limits
- Inline images attachment:
  - 10MB for all plans
- File attachment:
  - 50MB for Basic & Plus (legacy) Plan and for the Starter (Free) Plan
  - 2047MB for the Premium (legacy), Business (legacy), Advanced, Pro & Enterprise plans.
File Type Limits
- By default, any type of .image/* , audio/* , video/* , and .pdf is supported in all Bettermode sites.
  ❗Note: At the moment, Bettermode only shows the preview for images and PDFs.
- ❗Note: If the image/* is removed, it only prevents the “attachment”. Still, the users can add an in-line image in the composer.
- To support additional high-risk file types, for example, .docx files, this file type should be first enabled by the admin.

How admins can change the file size limit for their sites

By default, the file size limit is the maximum size supported based on the Bettermode pricing plan (explained above). Admins can limit the file size limit within the supported range from the Administration > Settings > Site settings > Media settings> change the Attachment and video size limit > click Update to save the changes.

How admins can enable additional file types for their sites

❗Note: Enabling additional file types is available on Bettermode’s Premium, Advanced, and Enterprise plans only.

By default, all types of .image, .audio, .video, and .pdf are supported in all Bettermode sites. To allow users to attach other types of files, for example, .docx, admins must enable this file type from the Administration > Settings > Site settings > Media settings> add the Supported file types > Update to save the changes:

❗Note: To add a file type, please make sure you either use MIME types (image/*) or extensions with . at the beginning(.docx).