How to suspend a member's account

Suspending a member's account

As an admin, you can suspend a member's account to terminate their access to your site temporarily or permanently.

Important: Only admins can suspend members. You cannot suspend other admins or moderators.

What happens when you suspend a member

When you suspend a member:

  • The system logs them out immediately.
  • They cannot log back in to the site.
  • The site keeps their posts as is.
  • The system removes them from search results.
  • They stop receiving notifications from the site.
  • You can revoke the suspension at any time.

How to suspend a member

You have two options:

Option 1: Suspend from a member's profile page

  1. Log in with your admin account.
  2. Navigate to the member's profile page.
  3. Click the three-dot menu (...) in the top-right corner.
  4. Select Suspend member.

Option 2: Suspend from the Administration page

  1. Log in with your admin account.
  2. Go to Administration > People > Members.
  3. Search for the member.
  4. Click the three-dot menu (...) next to their name.
  5. Select Suspend member.

Option 3: Bulk suspend multiple members

  1. Log in with your admin account.
  2. Go to Administration > People > Members.
  3. Use the Add filter option to select multiple members at once.
  4. Click Actions to suspend all selected members.

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