Suspending a member's account
As an admin, you can suspend a member's account to terminate their access to your site temporarily or permanently.
Important: Only admins can suspend members. You cannot suspend other admins or moderators.
What happens when you suspend a member
When you suspend a member:
- The system logs them out immediately.
- They cannot log back in to the site.
- The site keeps their posts as is.
- The system removes them from search results.
- They stop receiving notifications from the site.
- You can revoke the suspension at any time.
How to suspend a member
You have two options:
Option 1: Suspend from a member's profile page
- Log in with your admin account.
- Navigate to the member's profile page.
- Click the three-dot menu (...) in the top-right corner.
- Select Suspend member.
Option 2: Suspend from the Administration page
- Log in with your admin account.
- Go to Administration > People > Members.
- Search for the member.
- Click the three-dot menu (...) next to their name.
- Select Suspend member.
Option 3: Bulk suspend multiple members
- Log in with your admin account.
- Go to Administration > People > Members.
- Use the Add filter option to select multiple members at once.
- Click Actions to suspend all selected members.