Released on March 9, 2022
We’re excited to announce a set of improvements to the Tribe Platform focused on the administration experience! These improvements include:
⚡️ A new admin user interface and lots of nifty capabilities – more on this below
👤 Custom member fields – get additional information about your members
⚙️ SEO settings – customize SEO settings for the community, Spaces, and posts
🌐 Embeddability – easily generate code that can embed parts of your community into another product or website
👁 Audit and email logs – get a timeline view of what’s happened in your community, and the state of emails that have been sent to members
Starting today, every day for the next week, we’ll dive into each of these 5 areas in detail, and discuss capabilities to help you better manage your community.
New Admin User Interface
First and foremost, we’ve restructured our admin user interface. Within the new interface, you can find 6 sections on the left navigation panel:
People – manage your members, admins, invitations, and profile fields
Content – manage posts and spaces
Customizer – customize the look & feel of the community
Settings – modify settings in the community such as domain, authentication, and more
Reports – view audit logs, email logs, and analytics
Apps – install/uninstall apps
Highlighted New/Improved Capabilities
Within each of the sections mentioned above, there are some revamped capabilities and some net new ones. Here are some of the ones worth highlighting:
Members – listing, sorting, and filtering
In the People section, under Members, you can now find a view of all members inside your community. In addition to making it easier to view and search this list, we have now enabled the capability to filter members based on their profile information (and yes, also based on the newly introduced custom member fields)!
Administrators and assigning roles
We’ve separated administrators from other members to simplify management and assigning of roles. To add an admin, go to the Administration section, click on Add Admins, and select the member and role to be added.
Posts – listing and sorting
As community managers, we often find ourselves searching for posts with the most engagement. Under the Content section within the Posts tab, you can find a table view of all posts within your community, and sort them based on how many reactions and replies they received, as well as when they were created. Through the (...) icon, you can view, edit, remove, or view logs related to a post.
Spaces – listing and sorting
Similar to listing and sorting posts, you can get a list of all spaces within a single view, and sort them based on when they were created. You can also see how many members and posts they each have, along with other information such as their privacy settings.
Security – password strength
As a net new capability, you can now enforce password requirements for your members that meet your organization’s compliance needs. To change this setting, visit the Settings section and open the Security tab.
Moderation panel and alert box
We’ve made it easier for moderators to find out pending posts and members, and accept/reject them. First, we made the moderation user interface similar to the rest of the community, so moderators have an easier time navigating it. Especially this will be useful for the moderators who do not have access to the admin panel.
Secondly, whenever there are posts or members pending moderation, we show an alert box at the top of the moderator’s feed to notify them.
What’s next?
There are more capabilities coming to the admin UI. Here are a few that we are excited about:
Exporting – soon you’ll be able to export lists of your members, Spaces, and posts
Badges – create and assign badges to your members to incentivize engagement
More customizability – make your community unique by customizing what information appears on each page, the ordering of it, and much more.
Stay tuned for tomorrow’s post on custom member fields, and how they can help you better understand your members!