Released on July 14th, 2022
Thrilled to share that Bettermode now supports 1-to-1 private messaging! This will improve member interactions and help them build stronger connections with each other as well as your team.
All you have to do to enable private messaging is navigate to Administration → Settings → Private messaging and turn on the toggle button.
This video features our former brand, Tribe. Since then, Tribe has undergone a rebrand and is now known as Bettermode.
Keeping your community safe
A lot of care has gone into ensuring that this feature doesn’t get misused. That’s why it comes with settings to keep your community as a whole and individual members safe.
For instance, as an admin, you can control if all members can send and receive private messages, or it should be limited to admins and moderators.
If it is limited to admins and moderators, private messages can be exchanged between admins/moderators and regular members. If private messaging is enabled for all, then all community members can send or receive messages from each other.
You can also allow members to turn on or off private messaging for their own accounts. This way if a member doesn’t wish to receive any private messages, they can turn it off from their account setting.
Key functionalities
Here is an overview of the different functionalities offered by private messaging:
Initiate private messages by directly searching for a member in the private messaging section or from the member profile.
Send the same type of content via a message that you can compose using the post editor, i.e., images, files, videos, and more!
Archive messages
Block and unblock members
Indicator for new messages on the top header
Send private messages via Zapier automation
📖 Learn more about this → here
Private messaging is available on all pricing plans.
What’s next?
This is the first version of the private messaging app. Here are upcoming improvements:
Group messaging
Reporting unsafe or spam messages to the admin
Email notification for unread messages
Analytics and reporting for admins