Engage customers in peer-to-peer discussions and groups.
Align your product roadmap based on what your customer needs.
Educate customers and help them get the most out of your product.
Delight your customers with social experience and drive referrals.
Sort customer ideas based on the number of upvotes or importance. Collect customer insights and optimize the product roadmap.
Showcase the staus of different ideas across the product lifecycle and notify your customers when the status changes.
Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new features.
Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.
Leaderboard is automatically populated with the most reputed members to build healthy competition.
Recognize customer contributions with automated smart badges as well as badges created by your team.
Analyze the support inquiries and how-to questions to better understand your product weaknesses.
Give beta access to your superusers in a secure and private space. Collect the early feedback and make product improvements.
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Understand how members are interacting with the community with session recording, find what they need, and how they feel.
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Enables admins and moderators to receive notifications from the community directly inside Slack.
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Bettermode scales with our growth and makes it completely easy to customize the community!
Bettermode helped us build a unified community with continuous experience for learners.
Head of Community