All-in-one customer engagement for SaaS brands

Reduce support costs, scale customer success, and build better products – all with a brand community!
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The engine empowering community-led businesses
3x
Better engagement

Engage customers in peer-to-peer discussions and groups.

50%
Support ticket deflected

Save resources by helping customers help each other.

+25
Increase in NPS

Delight your customers with customer success resources and drive advocacy.

40%
More retained customers

Boost product adoption by sharing updates and best practices.

Promote self-service with help center

Reduce support cost with powerful self-serve help articles that quickly address customer questions.

Knowledge base

Self-serve and searchable help content. Give your customers the content they need, when and where it is needed most.

Question & answer

Expand your knowledge base with questions and answers from members. Allow them to search previously solved questions.
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Customer resource hub

Drive product adoption with resource hub

Ensure your customers get the most out of your product with centralized educational resources and product updates.

Spaces

Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.

Announcements

Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new courses.

Capture every bright idea

Centralize product feedback and make informed product decisions based on customer feedback.

Upvotes on ideas

Sort customer ideas based on the number of upvotes or importance. Collect customer insights and optimize the product roadmap.

Change communication

Showcase the staus of different ideas and notify community members when the status changes.
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events to engage customers

Help customers learn and network with events

Connect customers and help them network and learn in a more engaging way with events.

Event page

Display the details of the events in one space complete with title, description, date, and location.

External RSVP link

Allow customers to RSVP by redirecting them to the event registration page.
Features

Built for the next decade of customer experience

Engage your customers, enhance their experience, and win them for life!
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Blocks & Layout

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
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Apps & Integrations

Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
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Embeddable widgets

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow
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Zendesk

Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement
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Zapier

Connect your community with apps you already use to engage customers. Automate workflows and save resources.
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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack and take actions.
Features

Everything you need. Configurable.

Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.

Custom Domain

Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.

Single Sign-on & social Login

Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.

Moderation tools

Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.

Private Messaging

Enable community members to interact privately with rich content using text, images, videos, files, and more!

Public and private groups

Make the community public or private. Enable members with an invitation to join and empower them to invite peers.

Member profiles

Collect and beautifully present member information using  profile picture, name, their contributions, and more.
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community

The all-in-one engagement platform for
community-led growth

Streamline your customer experience and create powerful customer communities in minutes
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