Engage customers in peer-to-peer discussions and groups.
Improve product innovation with the help of customers.
Delight your customers with customer success resources and drive advocacy.
Boost product adoption by sharing new updates and best practices.
Deflect support tickets by empowering your customers to help each other in a support forum.
Scale customer success with a self-service product education library and centralized resource center.
Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new features.
Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.
Leaderboard is automatically populated with the most reputed members to build healthy competition.
Recognize customer contributions with automated smart badges as well as badges created by your team.
Display the details of the events in one space complete with title, description, date, and location.
Allow customers to RSVP by redirecting them to the event registration page.
Built-in reports with granular details to understand customer interaction, reach, and engagment.
Activity log report with filtering criteria to collect insights on member behaviour in the community.
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
Enrich Intercom contacts with member property data to get contextual information and improve engagement
Connect your community with apps you already use to engage customers. Automate workflows and save resources.
Enables admins and moderators to receive notifications from the community directly inside Slack.
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Bettermode scales with our growth and makes it completely easy to customize the community!
Bettermode helped us build a unified community with continuous experience for learners.
Head of Community