Community used to be the best part of the job. Lately, it feels like the opposite for a lot of us.
The moderation queue never ends. Leadership wants ROI numbers yesterday. The same questions pile up day after day. And the creative, human work that drew most of us to community in the first place keeps getting squeezed out by spreadsheets and support tickets.
Join Jacob Harris, Customer Success at Bettermode, for a live 1-hour session on how AI can handle the grind so you can get back to the work that actually matters. You'll leave with specific tactics you can put to use the same week, not theory.
Here's what we'll cover:
1. How to use AI to reclaim your time ⏳ Practical walkthroughs of AI-powered moderation, automated community digests, and escalation flagging that cut hours of busywork every week. No engineering team required.
2. The ROI framework leadership actually wants 📊 How to measure and present community ROI beyond vanity metrics. Ticket deflection savings, retention impact, content value, and a monthly report you can automate with Claude.
3. How your community is secretly an SEO and AEO engine 🔍 Your members are creating long-tail content that ranks on Google and gets cited in AI Overviews. We'll show you how to amplify that without lifting a finger.
4. A first look at Toggy 🤖 (Bettermode customers and partners) We're previewing Toggy, our new AI moderation agent that triages, flags, and resolves routine stuff before it ever hits your queue. You'll see it live, get the rollout timeline, and have a chance to ask anything.
5. How to bring the fun back to community work 🥳 With AI handling the repetitive stuff, here's what community pros are doing with their reclaimed time: creative campaigns, member spotlights, events people actually look forward to.
This session is for:
Community managers spending more time on moderation than on connection
Customer marketers looking for a growth channel they can actually measure
CS and success leaders evaluating community-led support strategies
Anyone who misses the part of community work that used to feel energizing
The session is open to everyone. Bettermode customers and partners get the bonus Toggy preview and Q&A.