We're excited to announce updates to our pricing and packaging that will help us deliver even more value to our customers. Whether you're a current customer or considering Bettermode, here's everything you need to know about our new plans and what they mean for you.
What's Changing?
We've streamlined our pricing structure to make it easier to find the right plan for your community. Our new lineup includes:
Starter: Perfect for growing communities getting started
Growth: For communities ready to scale with advanced tools
Premium: Enterprise-grade features for large, complex communities
This update reflects our commitment to building a sustainable, scalable platform that can continue to innovate and serve you better.
What This Means for Current Customers
We value your trust in Bettermode, and we're committed to making this transition as smooth as possible. Here's what you need to know based on your current plan:
If You're on a Legacy Plan
Your community will continue to work exactly as it does today. You'll keep access to all the features you currently use, and nothing changes until your next renewal.
When your renewal comes up, here's what to expect:
Enterprise & Advanced Customers
You'll continue on your current plan with the features you use today. We'll be in touch before your renewal to discuss your options and ensure you have the right plan for your community's needs.
Pro Plan Customers
Your plan will be renamed "Pro - Legacy," preserving your current features while simplifying our support model. Key details:
Features you keep: All current functionality including Design Studio, CMS, and access to new core features like Events
Usage: Up to 25,000 members and 10 collaborators, with unlimited storage, email credits, and spaces (subject to fair usage)
Support: Self-service support through our Knowledge Base and AI-powered support assistant, with escalation to our team for critical issues like account access or downtime
This change allows us to focus our resources on building new features and ensuring every customer gets the support they need.
Free Plan Customers
Free plan communities will be removed by March 15, 2026. Until that date, you may upgrade to a legacy plan to be grandfathered under the policy above, or export your content using the self-service tools available in the product before your data is removed.
What's Not Changing
The features you love: All the tools you use to build and grow your community remain available.
Your data: Your community, members, content, and data are completely safe and will remain accessible.
Our commitment: We're as dedicated as ever to helping you build thriving communities.
Frequently Asked Questions
What if I need more than 25,000 members on a Pro Legacy plan?
We'd love to help you scale! Reach out to our team to discuss upgrading to a Growth or Premium plan that can support your growing community.
What happens to the add-ons I purchased?
You'll continue to have access to them as part of the grandfathering process.
We're here to help. If you have any questions about how these changes affect your community, please don't hesitate to reach out.