The Email Digest feature in Bettermode helps members stay informed about the latest activities in their community. This app, configurable by admins, sends tailored daily or weekly email summaries based on users’ space subscriptions and notification preferences. It ensures your members never miss out on important updates, fostering engagement and connectivity.
Setting Up the Email Digest
For Admins
Enable the Digest Add-On:
Navigate to Add-ons or go to Administration → Settings → Notifications → Email Digest.
Install the digest feature.
Configure Digest Settings:
Select the spaces to include in the digest.
Choose the highlights layout (Post List or Grouped by Spaces).
Send test emails to preview the digest.
Activate Notifications:
Ensure email “all notifications” are enabled for your community. Note: All notifications means that all types of notifications can be sent from the site. This does not mean that they will be notified of every new activity.
For Members
Customize Digest Frequency:
Go to Account Settings → Notifications → Digest Emails.
Choose between:
Off: Disable email digests.
Daily Summary: Get daily notifications.
Weekly Summary: Receive weekly updates. By default, weekly updates are sent to users on Tuesdays. However, members can adjust the day they receive weekly digests in the Account Settings > Notifications. The digest will always be sent at 8 AM local time based on the users’ account settings.
Key Features of the Email Digest
1. Activity Summaries
The Email Digest automatically sends members a summary of:
Unread notifications, including mentions, replies, and reactions.
Unread direct messages (if enabled).
New posts and trending activities from their joined spaces.
By default, members receive a weekly digest, but they can switch to a daily digest if they prefer more frequent updates.
2. Layout Options
Admins can configure how activity highlights are displayed in the email digest:
Post List: A unified feed of all highlights without grouping by spaces.
Grouped by Spaces: Highlights are grouped by spaces, allowing members to see updates per space.
3. Member Personalization
Members can customize how frequently they receive digest emails:
Off: Disable digest emails (real-time notifications still available).
Daily Summary: Receive a daily email summarizing notifications and highlights.
Weekly Summary: Get a weekly email summary of notifications and key activities.
4. Admin Controls for Digest Personalization
Configure the digest to include:
All spaces - The member will only see posts from spaces they have access to
Only joined spaces - The member will only see posts from spaces they have access to
Selected spaces
Limit the email to highlight a maximum of 10 posts.
Preview digest emails using the Send Test Email feature.
Benefits of the Email Digest Feature
Boost Engagement
Regular updates encourage members to stay active, participate in discussions, and explore trending content.
Save Time
Automates communication, keeping members informed without additional effort from admins.
Tailor to Your Needs
Admins and members can personalize the digest experience, making it adaptable to the community’s preferences.
FAQs
1. Can members opt out of email digests?
Yes, members can disable digest emails by setting their frequency to "Off" in their notification settings.
2. How many posts are included in the digest?
The digest includes a maximum of 10 posts.
3. Can admins test the email digest?
Absolutely! Admins can send test emails to themselves to preview the digest content and layout.
4. What conditions would cause members to not receive a digest email?
Aside from disabling the digest, whether network-wide or per member, and reaching email limits, digests are not sent to a user if there are no unread notifications, private messages, and posts.
5. How can I customize the digest email?
It is currently not possible to customize the design or contents of the digest email.
The Email Digest feature is a powerful tool to keep your community engaged, informed, and connected. Enable it today and watch your members stay effortlessly updated!
6. If a member is subscribed to a space or member, or they are following a post, will they still get real-time notifications for these new activities?
Yes! By default, they will still get instant notification emails if they are following a post, or subscribed to a space or member. If members feel that they are receiving too many emails, they can turn off instant notifications in their account settings:
‼️ Important Note: Enabling the Email Digest feature will increase the volume of outgoing emails sent from your community. Be sure to monitor your email usage and purchase additional email credits if needed to avoid interruptions.