Manage notification settings for admins and members

As an admin, you can control which types of emails are sent to members. Go to Administration > Settings > Notifications to adjust these settings.

You have three options for site-wide email notifications:

  • All notification emails โ€” Members receive all types of notifications, including site-wide and essential emails.

    • Site-wide notifications include new activity based on members' subscriptions (subscribed spaces, followed posts, and subscribed members).

    • Note: This setting does not mean members receive notifications for every new action or activity.

  • Only essential notifications โ€” Members receive only important notifications such as invitations, password resets, and member exports (admins only).

  • Turn off all notifications โ€” No emails from your site are sent.

If you handle email notifications separately, disable outgoing emails from your site.

Subscribe Members to Space Notifications

You can auto-subscribe all existing and new space members to a space so they receive notifications about new posts.


How Members Subscribe to Space Notifications

Members can subscribe to space notifications in two ways:

  1. Using the bell icon: Click the bell icon in the space header to subscribe to notifications. You can do this even if you're not a member of that space.

  2. Using Account Settings: Click your profile picture in the navbar, select Account Settings, then go to Notifications.

Notification Channels

You can manage notifications across the following channels:

  • Email โ€” Receive email updates when you're not online. You can disable these at any time.

  • Desktop Notifications โ€” Receive browser notifications in Chrome and Firefox. You must enable browser notifications first to use this feature.

Notification Types

You can configure notifications for the following activities:

  • Mentions โ€” Get notified when you're mentioned in a post or comment.

    • In-app notifications

    • Email notifications

  • Reactions โ€” Get notified when posts you've created or are following receive reactions. Note: Reaction notifications are disabled by default.

    • In-app notifications

    • Email notifications

  • Direct Messages โ€” Get notified about received direct messages.

    • Email notifications

  • Spaces โ€” Click the bell icon next to spaces to receive notifications about new posts. Only spaces you're a member of appear in this list.

Following a Post

You can follow specific posts to track all comments and reactions. Click the Follow button on any post to enable this.

Depending on your notification settings, you receive notifications about comments and reactions on posts you follow.

Enabling the Follow Button

To enable the follow button for members, follow these steps:

  1. Go to the Design Studio.

  2. Select the space or CMS page.

  3. Open the posts block settings.

  4. Under Fields, enable the Follow option in the post action bar.

Enabling Desktop Notifications

You can receive desktop notifications on Chrome and Firefox to stay updated with your site's activity. Follow these steps:

  1. Click your profile picture in the navbar.

  2. Go to Account Settings.

  3. Select Notifications.

  4. Enable Desktop Notifications.

  5. When prompted by your browser, allow notifications from Bettermode. Desktop notifications will not work without granting this permission.

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