Installing the Custom Code Snippet app

Add custom codes for customizing your site or integrate with third-party analytics, messaging, and tracking tools.

Important Note: Since custom codes can conflict with the site's underlying code and result in user-experience difficulties, coding knowledge is required when adding custom codes.

Supported code:

  • The Custom Code Snippet App only supports HTML and JS.

  • Site admins cannot integrate server-side languages (such as Perl, PHP, Python, or Ruby) in any code section.

  • Adding custom codes to a site is an advanced modification that falls outside of the Bettermode Support Team's scope. Since the custom codes can be the root cause of some issues, checking a site's custom code can be an important troubleshooting step. As a result, the Bettermode Support Team may request that the custom code be removed to conduct troubleshooting.

Tags:

If the embeddable code has opening and/or closing tags, make sure to add them to the code.
Important Note: Information related to the tags below is just for reference purposes. The Custom Code Snippet App does not validate added codes. For example- If the 'meta' tag is added in the body, the app won't throw an error.

Link tag: <link>: The <link> tag defines a link between a document and an external resource and always goes in the <head> element.</head>

Meta tag: <meta>:**The <meta> tag provides metadata about your site and always goes in the <head> code</head> section.

Script tags: <script> </script>: The <script> tag</script> allows you to embed JavaScript in the site and can be added in the <head> or </head>.

How to enable the Custom Code Snippet App

  1. Like any other app in your site, you need to first install the app: Learn how to install an app

  2. Once installed, a box for the Head and another box for the Body codes will appear:

    • Head code: Code that is entered in the Head tag is applied to the entire site and allows to link external resources, adding metadata, etc.

    • Body code: Code that is entered in the Body tag is applied to the entire site and allows you to add scripts to the site.

❗Important Note: If any third-party cookies are added using the Custom Code Snippet App, it will not be compatible with Bettermode's Cookies Consent App. To learn more about the Cookies Consent App, please visit this article.

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Contact Us

Do you still need help? Learn how to get in touch with the Bettermode Team.