The Email Digest feature in Bettermode helps members stay informed about the latest activities in their community. This configurable app sends tailored daily or weekly email summaries based on your members' space subscriptions and notification preferences, ensuring they never miss important updates while fostering engagement and connectivity.
Setting Up the Email Digest
For Admins
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Enable the Digest Add-On
- Navigate to Add-ons or go to Administration → Settings → Notifications → Email Digest.
- Install the digest feature.
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Configure Digest Settings
- Select the spaces to include in the digest.
- Choose the highlights layout: Post List (unified feed) or Grouped by Spaces (organized by space).
- Send test emails to preview the digest.
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Activate Notifications
- Enable email notifications for your community. This setting allows all notification types to be sent from your site—it does not mean members will be notified of every new activity. Members still control which notifications they receive through their individual preferences.
For Members
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Customize Digest Frequency
- Go to Account Settings → Notifications → Digest Emails.
- Select your preferred frequency:
- Off: Disable digest emails (real-time notifications remain active if enabled separately).
- Daily Summary: Receive daily digest emails.
- Weekly Summary: Receive weekly digest emails on your chosen day at 8 AM local time. By default, digests are sent on Tuesdays, but you can adjust the day in your account settings.
Key Features of the Email Digest
Activity Summaries
The Email Digest automatically sends members a summary of:
- Unread notifications, including mentions, replies, and reactions.
- Unread direct messages (if enabled).
- New posts and trending activities from their joined spaces.
By default, members receive a weekly digest, but they can switch to daily digests for more frequent updates.
Layout Options
You can configure how activity highlights appear in the digest:
- Post List: A unified feed of all highlights without grouping by spaces.
- Grouped by Spaces: Highlights organized by space, allowing members to see updates per space.
Member Personalization
Members can customize their digest experience:
- Off: Disable digest emails. Real-time notifications remain independent and continue based on individual subscription and notification settings.
- Daily Summary: Receive daily email summaries of notifications and highlights.
- Weekly Summary: Receive weekly email summaries of notifications and activities.
Admin Controls for Digest Personalization
You can configure which content appears in member digests:
- Scope options:
- All spaces: Include posts from all spaces (members see only posts they have access to).
- Only joined spaces: Include posts only from spaces the member has explicitly joined (members see only posts they have access to).
- Selected spaces: Include posts only from specific spaces you choose.
- Post limit: The digest highlights a maximum of 10 posts per digest email.
- Preview: Use the Send Test Email feature to preview digest content and layout.
Benefits of the Email Digest Feature
Boost Engagement
Regular digest emails encourage members to stay active, participate in discussions, and explore trending content.
Save Time
The feature automates community communication, keeping members informed without requiring additional admin effort.
Tailor to Your Needs
Both you and your members can personalize the digest experience, making it adaptable to your community's preferences.
Frequently Asked Questions
Can members opt out of email digests?
Yes. Members can disable digest emails by setting their frequency to Off in Account Settings → Notifications → Digest Emails. This disables only the digest—real-time notifications (if enabled) remain separate.
How many posts are included in each digest?
Each digest highlights a maximum of 10 posts.
Can admins test the email digest?
Yes. You can send test emails to yourself to preview the digest content and layout before members receive it.
When are digest emails sent?
Digest emails are sent only when there is new content to report. Your community will not receive a digest if there are no unread notifications, direct messages, or new posts matching the digest criteria.
Can I customize the digest email design or content?
Currently, the digest email design and content structure are not customizable.
Do members still receive real-time notifications if they're subscribed to spaces or members?
Yes. Members receive instant notification emails when they are subscribed to a space, following a member, or following a post—regardless of their digest frequency setting. If members feel they are receiving too many emails, they can disable instant notifications in Account Settings → Notifications while keeping digest emails enabled.
Important Note About Email Usage
⚠️ Enabling the Email Digest feature will increase your community's outgoing email volume. Monitor your email usage and purchase additional email credits if needed to avoid service interruptions.