Smarter, Trusted, and More Configurable Search 🔍

When we launched our enhanced AI-powered search with Ask AI, it transformed how members discover answers in your community. Since then, we’ve seen how powerful it can be, especially in communities that serve as a central hub for both user-generated discussions and official resources.

Now, we’ve taken it further. Our latest update gives you the ability to highlight your most trusted content and control exactly what appears in search results. Whether you're managing a knowledge base, a product portal, or a support hub, you can now ensure that vetted, accurate content always takes priority — right where your members need it most.

🎯 Why This Matters

Great search isn’t just about finding content — it’s about finding the right content, fast.

Until now, it wasn’t always clear which results were official, which were member-generated, and which should even appear in the results at all. That meant more noise, and less trust in search.

✨ What’s New

  • Official Resource Spaces
    You can now mark specific spaces (e.g., “Help Center”, “Product Docs”) as official content sources. These results will appear in a highlighted section at the top of the search results — and are prioritized when generating AI-powered answers.

  • Search Sources Configuration
    A new admin setting gives you precise control over what types of content show up in member-facing search results. You can now toggle Posts, Spaces, and Members individually. giving you the power to fine-tune the experience for your community.

💡 Why You’ll Love It

  • Surface What Matters Most: Highlight official knowledge so members can trust what they find.

  • Cut the Noise: Suppress irrelevant content types to streamline results.

  • Improve AI Answers: Bettermode’s federated AI search now uses only the sources you define as context.

đź›  Other Improvements

  • Upgraded AI model: Ask AI now runs on a more advanced model, delivering faster and more accurate responses.

  • Enhanced search ranking: Improved scoring logic to better balance semantic relevance and keyword matching.

  • Smarter tag and title handling: Tags are now indexed, and titles carry more weight to boost precision in results.

  • Federated Search integration: Results from external sources are now included as context for Ask AI, improving answer quality.

  • Navigation enhancements: Streamlined keyboard support and improved loading for a smoother search experience.

🚀 Try it Now

The new search experience is live. Head to Settings → Search to configure your sources and define your official content spaces.

Your search bar just got a lot smarter — and so did your community. 💙

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