Learn how to contact the Bettermode Team based on your inquiry type.
Note: If you have a Community Success Manager, contact them directly for assistance.
Questions or Issues with the Bettermode Platform
If you have questions about Bettermode's product or service, use one of these channels:
- Post in Support for how-to questions about your Bettermode community.
- Post in Wishlist to suggest new features or apps for the Bettermode Platform.
Guidelines for Posting
- Provide a detailed description of your issue or concern. Include an appropriate post title, thoughtful description, and supplementary visual assets such as screenshots or screen recordings.
- If your question has been posted before, reply or ask additional questions within the existing thread.
Contact Support Directly
Contact the Support Team directly if you need assistance with site issues or need to share sensitive information (such as app credentials or personal information) with the Bettermode Team.
Email: [email protected]
Or use the in-app contact modal:
- Log in to app.bettermode.com and select your project.
- Click on your profile picture and select Administration.
- At the bottom of the left sidebar, click your profile image.
- Click Contact Bettermode.
- The contact modal opens. Begin your conversation with the Support Team.