User roles and their access levels

Currently, there are four different roles in Bettermode communities that come with different access levels and privileges: Member, Admin, Moderator, and Space Admin.


Members are end-users who are part of the community and they can:

  • post content

  • React to a post:Β reply, like

  • Join spaces: Join public spaces, request to join private spaces

  • Edit their profile: manage their account and personal information (learn more here)

  • Edit their content and replies


Admins have full access to community settings. Admin roles count toward your Staff Seats. Admins can:

  • Make changes to all community settings

  • Install/uninstall apps in the community

  • Access the community analytics

  • Add staff and change roles for the community users

  • Access all the capabilities for regular members and moderators


Moderators have access to moderate content. Moderator roles count towards your Staff Seats. Moderators can:

  • Edit any content and make sure that the posts are qualified and appropriate.

  • Hide posts that no longer need to be displayed in the feed for other users.

  • Edit the tag assigned to each post.

  • Accept/Reject the request to join a group.

  • Access to the moderation panel to edit, approve or reject posts.

Learn how to change the user’s role to Admin, Moderator, and Member here.

Space Admin

Space admins can only manage the settings related to the space they are assigned to. Space admins count towards your Staff Seats. That includes:

  • Adding or removing members to and from the space

  • Changing the space type to Public, Private, or Hidden (learn more here)

  • Changing the space settings: Space name, description, image, banner, etc

  • Accessing the space's moderation panel (pending posts and pending users)

  • At the moment, Space admins do not have access to space analytics. We will add this in the future.

Learn how to assign admins per Space here.

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