User roles and access levels
Bettermode communities have four user roles, each with distinct access levels and privileges. Admin and Moderator roles count toward your Staff Seats.
Admin
Admins have full access to community settings and all capabilities available to other roles. As an Admin, you can:
Make changes to all community settings
Install and uninstall apps in the community
Access community analytics
Add staff members and change roles for community users
Access the Design Studio
Access all Moderator and Member capabilities
Moderator
Moderators manage community content and maintain quality standards. Moderator roles count toward your Staff Seats. As a Moderator, you can:
Edit any content to ensure posts are appropriate and qualified
Hide posts from the community feed
Edit tags assigned to posts
Accept or reject group join requests
Access the moderation panel to review, approve, or reject posts
Access all Member capabilities
Space Admin
Space Admins manage settings and members within their assigned spaces only. Space Admin roles count toward your Staff Seats. As a Space Admin, you can:
Add and remove members from your assigned space
Change the space type to Public, Private, or Hidden (learn more)
Manage space settings including name, description, image, and banner
Access the space moderation panel for pending posts and pending users
Note: Space Admins currently do not have access to space analytics. This feature will be added in the future.
Member
Members are end users of your community. As a Member, you can:
Create and post content
Reply to posts and like content
Join public spaces and request to join private spaces
Edit your own profile and manage your account information
Edit your own posts and replies
Role permissions reference
The table below shows the complete list of permissions available to each user role:
Permission
Admin
Moderator
Space Admin
Member
Community settings
✅
❌
❌
❌
Manage apps
✅
❌
❌
❌
Community analytics
✅
❌
❌
❌
Manage user roles
✅
❌
❌
❌
Create spaces
✅
❌
❌
❌
Design Studio access
✅
❌
❌
❌
Audit logs (Premium only)
✅
❌
❌
❌
Moderation panel
✅
✅
✅
(for assigned spaces)
❌
Edit any content
✅
✅
✅
(for assigned spaces)
❌
Edit member profiles
✅
✅
❌
❌
Assign badges
✅
✅
❌
❌
Hide posts
✅
✅
✅
(for assigned spaces)
❌
Flag members
✅
✅
❌
❌
Suspend members
✅
✅
❌
❌
Delete members
✅
✅
❌
❌
Manage space membership
✅
✅
✅
(for assigned spaces)
❌
Manage space settings
✅
✅
✅
(for assigned spaces)
❌
Advanced post options (lock, author, date/time)
✅
✅
✅
(for assigned spaces)
❌
Post SEO options
✅
✅
✅
(for assigned spaces)
❌
Create posts
✅
✅
✅
✅
(based on space permissions)
Reply to posts
✅
✅
✅
✅
(based on space permissions)
React to posts
✅
✅
✅
✅
(based on space permissions)
Join spaces
✅
✅
✅
✅
Edit your profile
✅
✅
✅
✅
Edit your own posts and replies
✅
✅
✅
✅
Report members and posts
✅
✅
✅
✅