Available Roles in Bettermode
Bettermode offers different roles and access levels to organize your community:
Site Roles
- Admin
- Moderator
- Member
Space Roles
- Space Admin
Learn more about each role and its access levels.
Understanding Site Staff
Bettermode counts the following users as Site Staff, and each counts as a paid seat on your subscription:
- Admins
- Moderators
- Space Admins
- SAML users (any user created via SAML SSO)
To view and manage your complete list of Site Staff, go to Administration > People > Staff.
Add, Change, or Revoke Staff Roles
- Log in to your admin account.
- Click your profile picture at the top right, then select Administration > People > Staff. You'll see your complete staff list and the reason(s) each user has staff status. A user can have staff status for multiple reasons.
- To add new staff, click the Add Staff button in the top-right corner.
- To change or revoke a staff member's role, click the (...) menu next to their name, then select Manage role.
- Update their Site role as needed and manage their Space assignments for the Space Admin role.
Important: To remove someone from staff status entirely, set their Site role to Member and remove all Space Admin assignments.
Important: SAML SSO users cannot have their staff role revoked unless they are deleted from your site entirely.
Invite Admins and Moderators
- Log in to your admin account.
- Go to Administration > People > Members > Invite Members.
- Set the Role to Admin or Moderator.
- Enter the email addresses you want to invite.
- Click Submit.