How to manage staff roles

Available Roles in Bettermode

Bettermode offers different roles and access levels to organize your community:

Site Roles

  • Admin
  • Moderator
  • Member

Space Roles

  • Space Admin

Learn more about each role and its access levels.

Understanding Site Staff

Bettermode counts the following users as Site Staff, and each counts as a paid seat on your subscription:

  • Admins
  • Moderators
  • Space Admins
  • SAML users (any user created via SAML SSO)

To view and manage your complete list of Site Staff, go to Administration > People > Staff.

Add, Change, or Revoke Staff Roles

  1. Log in to your admin account.
  2. Click your profile picture at the top right, then select Administration > People > Staff. You'll see your complete staff list and the reason(s) each user has staff status. A user can have staff status for multiple reasons.
  3. To add new staff, click the Add Staff button in the top-right corner.
  4. To change or revoke a staff member's role, click the (...) menu next to their name, then select Manage role.
  5. Update their Site role as needed and manage their Space assignments for the Space Admin role.

Important: To remove someone from staff status entirely, set their Site role to Member and remove all Space Admin assignments.

Important: SAML SSO users cannot have their staff role revoked unless they are deleted from your site entirely.

Invite Admins and Moderators

  1. Log in to your admin account.
  2. Go to Administration > People > Members > Invite Members.
  3. Set the Role to Admin or Moderator.
  4. Enter the email addresses you want to invite.
  5. Click Submit.

Related Topics

Contact Us

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