Different Roles
Bettermode offers different roles and access levels:
Community role:
Admin
Moderator
Member
Space role:
Space admin
Learn more about each role and its access levels.
Community Staff
Bettermode offers four types of staff roles which are paid seats on any subscription. The following users will count toward the Community Staff:
Admin
Moderator
Space admin
SAML user (any user who has been created via SAML SSO)
To see and manage the full list of your community staff, navigate to Administration > People > Staff.
Manage Staff Roles: Add New Staff, Revoke Staff Roles, Change Roles
Login in with your admin account
Click on your profile picture at the top right> Administration > People > Staff.
Here you see the complete list of your staff and their staff reason. A user can be a staff for one or more reasons.To add new staff, simply click on the "Add Staff" button on the top-right corner.
To change or revoke a staff's role, click on the (...) in front of each staff > Manage role > change their Community role and manage Spaces for the space admin role.
❗ Note: To make sure someone is not counted toward the staff, set their Community role: Member and remove all the space where they have an admin role at.
❗Note: If a user is created via SAML SSO, their staff role cannot be revoked, unless the user is deleted from the community.
Invite Admins and Moderators via email invitation or invitation link
Login in with your admin account
Navigate to Administration > People > Members > Invite Members > define the Role as Admin or moderator> Insert the email addresses > Submit.