Adding Collaborator (Admins, Moderators, and Space Admins)

Different Roles

Bettermode offers different roles and access levels:

  • Site role:

    • Admin

    • Moderator

    • Member

  • Space role:

    • Space admin

Learn more about each role and its access levels.

Site Staff

Bettermode offers four types of staff roles which are paid seats on any subscription. The following users will count toward the Site Staff:

  • Admin

  • Moderator

  • Space admin

  • SAML user (any user who has been created via SAML SSO)

To see and manage the full list of your site staff, navigate to Administration > People > Staff.


Manage Staff Roles: Add New Staff, Revoke Staff Roles, Change Roles

  1. Login in with your admin account

  2. Click on your profile picture at the top right> Administration > People > Staff.
    Here you see the complete list of your staff and their staff reason. A user can be a staff for one or more reasons.

  3. To add new staff, simply click on the "Add Staff" button on the top-right corner.

    To change or revoke a staff's role, click on the (...) in front of each staff > Manage role > change their Site role and manage Spaces for the space admin role.

    Note: To make sure someone is not counted toward the staff, set their Site role as: Member and remove all the spaces where they have an admin role.

    Note: If a user is created via SAML SSO, their staff role cannot be revoked, unless the user is deleted from the site.

Invite Admins and Moderators via email invitation or invitation link

  1. Login in with your admin account

  2. Navigate to Administration > People > Members > Invite Members > Define the Role as Admin or moderator> Insert the email addresses > Submit.

Related Topics:

Contact Us

Do you still need help? Learn how to get in touch with the Bettermode Team.