Understanding the Ideas post type

Overview

The ideas post type allows your members to share feedback and suggestions about your product or service. This creates a two-way conversation where members feel invested in your product's future while you gain direct insight into what matters to your community.

Fields

  • Title โ€” Your idea's headline
  • Status โ€” Indicates the idea's progress (New/Planned/In progress/In beta/Delivered). Only admins can update this field.
  • Content โ€” The main body of your idea
  • Type โ€” Categorizes the idea (New feature/Improvements/New template/Integration). Only admins can update this field.
  • Tags โ€” Optional labels for organization and discoverability

Adding content to your idea

In the content field, you can include text, images, videos, audio files, and attachments. Add these items by clicking toolbar icons below the content composer or by typing slash commands directly in the content field.

Common slash commands

  • /image โ€” Insert images
  • /video โ€” Insert videos
  • /audio โ€” Insert audio files
  • /attachment โ€” Attach files

Engagement features

Members can engage with your idea through the following actions:

  • Upvote โ€” Support an idea with a single click without leaving a comment
  • Replies โ€” Add comments to the idea
  • Nested replies โ€” Respond directly to individual comments, creating a threaded conversation

Related topics

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