Bettermode
a better alternative to Higher Logic Vanilla (Vanilla Forums)
Bettermode is popular with community builders for its professionally-made templates, powerful design studio, and modular apps.
The engine empowering community-led businesses
Bettermode vs. Vanilla Forums
Bettermode
Higher Logic Vanilla
Best for
Brands looking for all-in-one community engagement platform
Brands looking to build discussion and Q&A forum
Community customization
A block-based visual builder to create unique and custom layouts
Limited customization capabilities for creating unique communities
Apps and integration
A growing number of apps to add new functionalities and connect to business tools
No concept of modular apps
Reporting and analytics
Built-in reports and deep integration with tools such as Amplitude, Mixpanel, and FullStory
No integrations with common analytics tools and insights on member behaviour
Embed tools
Tools to embed community with customizable UI into apps
Limited embedding options
Price
Starts from $599/mo
Starts from $900/mo
Don’t just take our word for it
See what G2 Crowd Reviews say
Bettermode
Higher Logic Vanilla
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Has the product been a good partner in doing business?
Product Direction (% positive)
Features
Everything you need. Configurable.
All you need to engage your customers, enhance their experience, and win them for life!
Multilingual
Host your community in different languages
Advanced search
Reliable search with filtering options and shortcut keys.
Moderation tools
A combination of automation rules and robust tools to keep the community safe.
Private messaging
Private messaging supports rich content with images, videos, files, and more!
Member access
Granular controls to keep the community or sections of the community private.
Gamification
Badges and leaderboard system to drive community engagement.
Templates
Choose from 10+ premade templates
Select from our professionally designed templates or create your own templates based on your unique needs.
Connected to your tools
Integrated with industry-leading software to automate and enhance your workflow
Zendesk
Allows your customers to search the Zendesk knowledge base directory from your Bettermode community.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Zapier
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Fullstory
FullStory tells you everything you need to know about your customers digital experience.
Find out why our customers trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
Customers
Success stories
Discover how businesses like yours use Bettermode to streamline their customer experience
Enterprise ready
Community software with advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance, and full data protection.
Create powerful web apps
The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
