Flexible and scalable engagement platform

Bettermode is customizable, scalable, and secure. It’s a platform trusted by community-led businesses. And Bettermode is here to help you.
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3x
Better engagement

Engage customers in peer-to-peer discussions and groups.

50%
Support ticket deflected

Save resources by helping customers help each other.

+25
Increase in NPS

Delight your customers with customer success resources and drive advocacy.

40%
More retained customers

Boost product adoption by sharing updates and best practices.

Promote self-service with help center

Reduce support cost with powerful self-serve help articles that quickly address customer questions.

Knowledge base

Self-serve and searchable help content. Give your customers the content they need, when and where it is needed most.

Question & answer

Expand your knowledge base with questions and answers from members. Allow them to search previously solved questions.
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Customer resource hub

Drive product adoption with resource hub

Ensure your customers get the most out of your product with centralized educational resources and product updates.

Spaces

Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.

Announcements

Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new courses.

Capture every bright idea

Centralize product feedback and make informed product decisions based on customer feedback.

Upvotes on ideas

Sort customer ideas based on the number of upvotes or importance. Collect customer insights and optimize the product roadmap.

Change communication

Showcase the staus of different ideas and notify community members when the status changes.
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events to engage customers

Help customers learn and network with events

Connect customers and help them network and learn in a more engaging way with events.

Event page

Display the details of the events in one space complete with title, description, date, and location.

External RSVP link

Allow customers to RSVP by redirecting them to the event registration page.
Features

Built for the next decade of customer experience

Engage your customers, enhance their experience, and win them for life!
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Blocks & Layout

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
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Apps & Integrations

Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
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Embeddable widgets

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow
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Zendesk

Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement
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Zapier

Connect your community with apps you already use to engage customers. Automate workflows and save resources.
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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack and take actions.
Features

All-in-One Engagement Platform

More than 4 million people across 100,000 sites are empowered by Bettermode

Custom Domain

Transition your community to your branded domain

SSO & social Login

Simplify access with existing credentials from your app or social networks.

Moderation tools

Automate moderation to maintain a safe and clean community hub.

Private Messaging

Facilitate private interactions with multimedia messaging capabilities.

Public and private groups

Offer both open and invitation-only group options for community engagement.

Member profiles

Showcase member details, including their contributions and personal information.
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community
Customers

Success stories

Discover how businesses like yours use Bettermode to streamline their customer experience

The all-in-one platform to
drive community-led growth

Streamline your customer experience and create powerful customer communities in minutes
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