Everything you need to engage customers

Provide self-service support, drive customer success, and collect feedback with a unified customer hub.
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The engine empowering community-led businesses
Better engagement

Engage customers in peer-to-peer discussions and groups.

Customer questions solved by peers

Improve product innovation with the help of customers.

Increase in NPS

Delight your customers with customer success resources and drive advocacy.

More customers retained

Boost product adoption by sharing new updates and best practices.

One hub. Many use cases.

Build what you imagine. Create a unique customer hub with no-code customizer and add preferred features from the App Store.

Question & answer

Deflect support tickets by empowering your customers to help each other in a support forum.

Resource center

Scale customer success with a self-service product education library and centralized resource center.
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Better product adoption

Keep customers up-to-date with feature releases and showcase best practices with resources hub.

Product updates

Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new features.

Resource hub

Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.

Better gamification

to improve engagement

Gamify customer participation and encourage them to contribute to product ideation.


Leaderboard is automatically populated with the most reputed members to build healthy competition.


Recognize customer contributions with automated smart badges as well as badges created by your team.
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Better events

Connect customers and help them network and learn in a more engaging way with events.

Event page

Display the details of the events in one space complete with title, description, date, and location.

External RSVP link

Allow customers to RSVP by redirecting them to the event registration page.

Insightful analytics

With a powerful set of analytics tools, collect insights and measure the success of your engagement programs.

Reach and engagement

Built-in reports with granular details to understand customer interaction, reach, and engagment.

Activity log

Activity log report with filtering criteria to collect insights on member behaviour in the community.
Community reports and analytics

Built for the next decade of customer experience

Engage your customers, enhance their experience, and win them for life!

Blocks & Layout

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.

Apps & Integrations

Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.

Embeddable widgets

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer operations workflow.
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Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
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Enrich Intercom contacts with member property data to get contextual information and improve engagement
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Connect your community with apps you already use to engage customers. Automate workflows and save resources.
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Enables admins and moderators to receive notifications from the community directly inside Slack.

Everything you need. Configurable.

Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.

Custom Domain

Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.

Single Sign-on & social Login

Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.

Moderation tools

Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.

Private Messaging

Enable community members to interact privately with rich content using text, images, videos, files, and more!

Public and private groups

Make the community public or private. Enable members with an invitation to join and empower them to invite peers.

Member profiles

Collect and beautifully present member information using  profile picture, name, their contributions, and more.
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community

The all-in-one community platform
for customer-led growth

Streamline your customer experience and create powerful brand-led communities in minutes
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