Everything you need to engage customers
Provide self-service support, drive customer success, and collect feedback with a unified customer hub.
The engine empowering community-led businesses
3x
Better engagement
Engage customers in peer-to-peer discussions and groups.
50%
Customer questions solved by peers
Improve product innovation with the help of customers.
+25
Increase in NPS
Delight your customers with customer success resources and drive advocacy.
40%
More customers retained
Boost product adoption by sharing new updates and best practices.
One hub. Many use cases.
Build what you imagine. Create a unique customer hub with no-code customizer and add preferred features from the App Store.
Question & answer
Deflect support tickets by empowering your customers to help each other in a support forum.
Resource center
Scale customer success with a self-service product education library and centralized resource center.
Better product adoption
Keep customers up-to-date with feature releases and showcase best practices with resources hub.
Product updates
Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new features.
Resource hub
Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.
Better gamification
to improve engagement
Gamify customer participation and encourage them to contribute to product ideation.
Leaderboard
Leaderboard is automatically populated with the most reputed members to build healthy competition.
Badges
Recognize customer contributions with automated smart badges as well as badges created by your team.
Better events
Connect customers and help them network and learn in a more engaging way with events.
Event page
Display the details of the events in one space complete with title, description, date, and location.
External RSVP link
Allow customers to RSVP by redirecting them to the event registration page.
Insightful analytics
With a powerful set of analytics tools, collect insights and measure the success of your engagement programs.
Reach and engagement
Built-in reports with granular details to understand customer interaction, reach, and engagment.
Activity log
Activity log report with filtering criteria to collect insights on member behaviour in the community.
Overview
Built for the next decade of customer experience
Engage your customers, enhance their experience, and win them for life!
Blocks & Layout
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Apps & Integrations
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Embeddable widgets
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Connected to your tools
Integrated with industry-leading software to automate and enhance your customer operations workflow.
Zendesk
Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement
Zapier
Connect your community with apps you already use to engage customers. Automate workflows and save resources.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Features
Everything you need. Configurable.
Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.
Custom Domain
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Single Sign-on & social Login
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Moderation tools
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Private Messaging
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Public and private groups
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Member profiles
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
The all-in-one community platform
for customer-led growth
Streamline your customer experience and create powerful brand-led communities in minutes
