Flexible and scalable engagement platform

Bettermode is customizable, scalable, and secure. It’s a platform trusted by community-led businesses. And Bettermode is here to help you.
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3x
Better egangement

Engage customers in peer-to-peer discussions and groups.

50%
Customer questions solved by peers

Improve product innovation with the help of customers.

+25
Increase in NPS

Delight your customers with customer success resources and drive advocacy.

40%
More customers retained

Offer an engaging social experience to customers and boost retention.

Robust help center

Build a central resource center for scalable customer success. Empower customers to solve problems independently.

Knowledge base

Ensure your customers get the most out of your product with a library of educational articles, videos, and events.

Question & answer

Expand your knowledge base with questions and answers from members. Allow them to search previously solved questions.
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Question and answers

Immersive conversations

Connect customers under your brand and collect insights from the candid conversations.

Discussions

Create interest-based spaces for customers. Enable them to discuss hobbies, job opportunities, and more.

Private spaces

Delight your most valuable customers with exclusive access to new products, discounts, and events.

SEO options

Built-in SEO best practices such as meta tags and schema markups designed scale organic traffic.

Rich content

Empower customers to discuss and share their knowledge using rich content optimized for search engines with built-in tools.

Customizable SEO details

Configure the SEO options for posts and make it easier for users to find your page when they search for it.
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Customer resource hub

Resource hub

Ensure your customers get the most out of your product with centralized educational resources and product updates.

Spaces

Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.

Announcements

Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new courses.
Overview

Built for the next decade of customer experience

Engage your customers, enhance their experience, and win them for life!
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Blocks & Layout

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
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Apps & Integrations

Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
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Embeddable widgets

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow
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Zendesk

Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement
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Zapier

Connect your community with apps you already use for customer support, automate workflows, and save time.
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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack.
Features

All-in-One Engagement Platform

More than 4 million people across 100,000 sites are empowered by Bettermode

Custom Domain

Transition your community to your branded domain

SSO & social Login

Simplify access with existing credentials from your app or social networks.

Moderation tools

Automate moderation to maintain a safe and clean community hub.

Private Messaging

Facilitate private interactions with multimedia messaging capabilities.

Public and private groups

Offer both open and invitation-only group options for community engagement.

Member profiles

Showcase member details, including their contributions and personal information.
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community
Customers

Success stories

Discover how businesses like yours use Bettermode to streamline their customer experience

The all-in-one platform to
drive community-led growth

Streamline your customer experience and create powerful customer communities in minutes
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