Humanized support and success at scale
Centralized knowledge base, Q&A, and resource center to offer better customer experience and retain more customers.
The engine empowering community-led businesses
3x
Better engagement
Engage customers in peer-to-peer discussions, Q&A, and groups.
50%
Customer questions solved by peers
Activate peer-to-peer support and deflect support tickets
+25
Increase in NPS
Delight your customers with customer success resources and drive advocacy.
40%
Higher retention
Retain more customers by driving production with feature updates and best practices.
Self-service help center
Reduce support cost with powerful self-serve help articles that quickly address customer questions.
Knowledge base
Self-serve and searchable help content. Give your customers the content they need, when and where it is needed most.
Question & answer
Expand your knowledge base with questions and answers from members. Allow them to search previously solved questions.
Product adoption with resource hub
Ensure your customers get the most out of your product with centralized educational resources and product updates.
Spaces
Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.
Announcements
Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new courses.
Advocacy with engagement tools
Delight your customers with exclusive access, recognize them, and work with them to promote your business.
Private spaces
Engage your most loyal customers with beta access, build better relationships, and drive advocacy.
Gamification
Gamify community interactions using leaderboard and badges. Encourage customers to help others.
Learning and networking with events
Connect customers and help them network and learn in a more engaging way with events.
Event page
Display the details of the events in one space complete with title, description, date, and location.
External RSVP link
Allow customers to RSVP by redirecting them to the event registration page.
Features
Built for the next decade of customer experience
Engage your customers, enhance their experience, and win them for life!
Blocks & Layout
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Apps & Integrations
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Embeddable widgets
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Connected to your tools
Integrated with industry-leading software to automate and enhance your workflow
Hotjar
Understand how members are interacting with the community with session recording, find what they need, and how they feel.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Zapier
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Features
Everything you need. Configurable.
Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.
Custom Domain
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Single Sign-on & social Login
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Moderation tools
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Private Messaging
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Public and private groups
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Member profiles
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
The all-in-one community platform
for customer-led growth
Streamline your customer experience and create powerful brand-led communities in minutes
