Platform
Overview
Welcome to Bettermode! Here are the basics
Features
Discover templates, customization, analytics, and more
Apps & integrations
Connect your favorite tools with Bettermode
Community templates
experience the convenient of pre-built configurable templates
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What's new?
Take a look at what we have been building to help businesses engage customers.
Product updates
Solutions
Use cases
Customer self-service
Delight your customers with a robust help center, support forum, and more.
Ideation and feedback
Build better products with ideas from customers and communicate updates.
Customer engagement
Find retention drivers and make your customers smile.
Teams
Support and success
Scale your support and success programs and retain more customers.
Product
Collect feature requests, ideas, and close the feedback loop.
Marketing
Activate community-led growth and establish brand leadership.
Industries
SaaS
Streamline the customer experience and scale growth.
Consumer products and services
Build a community of passionate customers for products and services.
Online training and education
Drive student success, engage alumni, and collect feedback.
Pricing
Enterprise
Enterprise overview
See how Bettermode scales for large and complex organizations
Enterprise services
Professional services and support to help you get the most from Bettermode
Trust center
All about security, compliance, and privacy
Customer stories
The story of IBM CSR community
An overview of how the IBM team used features such as Spaces, SSO, and Leaderboard system to build a thriving private community.
Read story
Resources
Product Help
Community
Learn, share, and connect with other Bettermode users
Help center
Learn how to set up and manage Bettermode
Developer hub
Learn how to integreate or build on top of Bettermode
Learn & Connect
Blog
Get expert insights and dive deep into Bettermode
Books
Downloadable guides to help you build communities
Webinars
Master Bettermode with the help of experts
Customer stories
Discover how businesses like you engage and delight customers with Bettermode.
Stories
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Resources
Books and Guides
Insights on customer engagement, community management, and retention
210
min read
The 90-day Playbook for Building Brand Communities
Your step-by-step blueprint to achieve success in the first 30, 60, and 90 days of your brand community.
Download
160
min read
Key Community Trends for 2022
Check out expert insights and uncover 6 ways to drive community success in 2022.
Download
176
min read
Building a Career in Community Management
Everything you need to know about a community manager’s role and career path.
Download
125
min read
Customer Community – A Fresh Approach to Customer Success
Jono Bacon, a community consultant, shows how to create a thriving community for customer success.
Download
215
min read
70+ Techniques to Engage Your Community
Get inspired by actionable and proven community engagement techniques.
Download
316
min read
Complete Guide to Marketing Your Customer Community
Grow your customer community and boost your brand visibility with powerful strategies.
Download
165
min read
Identifying Key Community Trends for 2021
Explore the factors driving trends in the community space and learn how to navigate them.
Download
185
min read
Template for Community Platform Requirement Document
Get started quickly and create a comprehensive requirement document with 25+ checklist items.
Download
216
min read
Definitive Guide to Launching a Customer Community
Uncover the end-to-end steps required to successfully launch online communities.
Download
