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Welcome to Bettermode! Here are the basics
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Resources
Books and Guides
Insights on customer engagement, community management, and retention
40
min read
Customer Support Paradigm: Trends and Predictions from SaaS Leaders
Analysis of the current trends, tools, challenges, and future predictions in customer support.
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210
min read
The 90-day Playbook for Building Brand Communities
Your step-by-step blueprint to achieve success in the first 30, 60, and 90 days of your brand community.
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316
min read
Complete Guide to Marketing Your Customer Community
Grow your customer community and boost your brand visibility with powerful strategies.
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215
min read
70+ Techniques to Engage Your Community
Get inspired by actionable and proven community engagement techniques.
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185
min read
Template for Community Platform Requirement Document
Get started quickly and create a comprehensive requirement document with 25+ checklist items.
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216
min read
Definitive Guide to Launching a Customer Community
Uncover the end-to-end steps required to successfully launch online communities.
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125
min read
Customer Community – A Fresh Approach to Customer Success
Jono Bacon, a community consultant, shows how to create a thriving community for customer success.
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176
min read
Building a Career in Community Management
Everything you need to know about a community manager’s role and career path.
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