Welcome to Bettermode! Here are the basics
Discover templates, customization, analytics, and more
Apps & integrations
Connect your favorite tools with Bettermode
experience the convenient of pre-built configurable templates
Take a look at what we have been building to help businesses engage customers.
Delight your customers with a robust help center, support forum, and more.
Ideation and feedback
Build better products with ideas from customers and communicate updates.
Find retention drivers and make your customers smile.
Support and success
Scale your support and success programs and retain more customers.
Collect feature requests, ideas, and close the feedback loop.
Activate community-led growth and establish brand leadership.
Streamline the customer experience and scale growth.
Consumer products and services
Build a community of passionate customers for products and services.
Online training and education
Drive student success, engage alumni, and collect feedback.
See how Bettermode scales for large and complex organizations
Professional services and support to help you get the most from Bettermode
All about security, compliance, and privacy
The story of IBM CSR community
An overview of how the IBM team used features such as Spaces, SSO, and Leaderboard system to build a thriving private community.
Learn, share, and connect with other Bettermode users
Learn how to set up and manage Bettermode
Learn how to integreate or build on top of Bettermode
Learn & Connect
Get expert insights and dive deep into Bettermode
Downloadable guides to help you build communities
Master Bettermode with the help of experts
Discover how businesses like you engage and delight customers with Bettermode.
Books and Guides
Insights on customer engagement, community management, and retention
A Worksheet for Customer Engagement Plans
A free template to organize and communicate your customer engagement ideas
Customer Support Paradigm: Trends and Predictions from SaaS Leaders
Analysis of the current trends, tools, challenges, and future predictions in customer support.
The 90-day Playbook for Building Brand Communities
Your step-by-step blueprint to achieve success in the first 30, 60, and 90 days of your brand community.
A worksheet for community engagement plan
A free template to organize and communicate your community engagement ideas
Complete Guide to Marketing Your Customer Community
Grow your customer community and boost your brand visibility with powerful strategies.
70+ Techniques to Engage Your Community
Get inspired by actionable and proven community engagement techniques.
Template for Community Platform Requirement Document
Get started quickly and create a comprehensive requirement document with 25+ checklist items.
Definitive Guide to Launching a Customer Community
Uncover the end-to-end steps required to successfully launch online communities.
Key Community Trends for 2022
Check out expert insights and uncover 6 ways to drive community success in 2022.
Identifying Key Community Trends for 2021
Explore the factors driving trends in the community space and learn how to navigate them.
Customer Community – A Fresh Approach to Customer Success
Jono Bacon, a community consultant, shows how to create a thriving community for customer success.
Building a Career in Community Management
Everything you need to know about a community manager’s role and career path.