The engine empowering community-led businesses
Support tickets deflected

Save resources with a robust help center that solves customer issues.

Customer questions solved by peers

Empower customers to help each other.

Better engagement

Engage customers using peer-to-peer discussions, groups, and gamification tools.

Increase in NPS

Delight your customers with self-service and drive advocacy.

Help center powered by robust post editor

Address common questions with help articles and build a comprehensive knowledge repository.

Rich text and media

Create content with rich text, images, and videos. Enable customers to react and share feedback.

Reactions and replies

Enable customers to react, share feedback, and engage in conversations. Collect customer insights and build relationships.
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Question and answers

Question & answer to help customers at scale

Activate peer-to-peer knowledge sharing. Enable customers to share their knowledge and help others.

Featured answer

Allow customers to ask questions and post answers. Feature the best answers from the community.

Smart suggestions

Showcase previously asked questions when customers are asking any question. No more repeated questions!

Search experience fully integrated and instant

Stellar search experience. Let your customers filter through community content and find the right content with context.

Granular filters

Empower customers to apply filters to the search result so they can discover the exact content they are looking for.

Fast answers

The search tools scours through all the community content to deliver instant answers that your customers can trust.
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Built for the next decade of customer experience

Engage your customers, enhance their experience, and win them for life!

Blocks & Layout

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.

Apps & Integrations

Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.

Embeddable widgets

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow
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Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
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Enrich Intercom contacts with member property data to get contextual information and improve engagement
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Connect your community with apps you already use for customer support, automate workflows, and save time.
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Enables admins and moderators to receive notifications from the community directly inside Slack.

Everything you need. Configurable.

Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.

Custom Domain

Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.

Single Sign-on & social Login

Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.

Moderation tools

Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.

Private Messaging

Enable community members to interact privately with rich content using text, images, videos, files, and more!

Public and private groups

Make the community public or private. Enable members with an invitation to join and empower them to invite peers.

Member profiles

Collect and beautifully present member information using  profile picture, name, their contributions, and more.
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community

The all-in-one community platform
for customer-led growth

Streamline your customer experience and create powerful brand-led communities in minutes
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