Save resources with a robust help center that solves customer issues.
Empower customers to help each other.
Engage customers using peer-to-peer discussions, groups, and gamification tools.
Delight your customers with self-service and drive advocacy.
Create content with rich text, images, and videos. Enable customers to react and share feedback.
Enable customers to react, share feedback, and engage in conversations. Collect customer insights and build relationships.
Allow customers to ask questions and post answers. Feature the best answers from the community.
Showcase previously asked questions when customers are asking any question. No more repeated questions!
Empower customers to apply filters to the search result so they can discover the exact content they are looking for.
The search tools scours through all the community content to deliver instant answers that your customers can trust.
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
Enrich Intercom contacts with member property data to get contextual information and improve engagement
Connect your community with apps you already use for customer support, automate workflows, and save time.
Enables admins and moderators to receive notifications from the community directly inside Slack.
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Bettermode scales with our growth and makes it completely easy to customize the community!
Bettermode helped us build a unified community with continuous experience for learners.
Head of Community