Customer Support Experience your team and customers will love
From customizing knowledge base articles to integrating seamless ticket management systems, we provide the tools you need to build stronger customer connections and resolve issues faster.
Knowledge Base
Articles
Ticket Management
Resources
Knowledge Base
Articles
Ticket Management
Resources
Knowledge Base
Articles
Ticket Management
Resources
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
40%
Support tickets deflected
Save resources with a robust help center that solves customer issues.
50%
Customer questions solved by peers
Empower customers to help each other.
3x
Better engagement
Engage customers using peer-to-peer discussions, groups, and gamification tools.
+25
Increase in NPS
Delight your customers with self-service and drive advocacy.
Help center powered by robust post editor
Address common questions with help articles and build a comprehensive knowledge repository.
Rich text and media
Create content with rich text, images, and videos. Enable customers to react and share feedback.
Reactions and replies
Enable customers to react, share feedback, and engage in conversations. Collect customer insights and build relationships.
Question & answer to help customers at scale
Activate peer-to-peer knowledge sharing. Enable customers to share their knowledge and help others.
Featured answer
Allow customers to ask questions and post answers. Feature the best answers from the community.
Smart suggestions
Showcase previously asked questions when customers are asking any question. No more repeated questions!
Search experience fully integrated and instant
Stellar search experience. Let your customers filter through community content and find the right content with context.
Granular filters
Empower customers to apply filters to the search result so they can discover the exact content they are looking for.
Fast answers
The search tools scours through all the community content to deliver instant answers that your customers can trust.
Overview
Built for the next decade of customer experience
Engage your customers, enhance their experience, and win them for life!
Blocks & Layout
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Apps & Integrations
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Embeddable widgets
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Connected to your tools
Integrated with industry-leading software to automate and enhance your customer support workflow
Zendesk
Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement
Zapier
Connect your community with apps you already use for customer support, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Features
All-in-One Engagement Platform
More than 4 million people across 100,000 sites are empowered by Bettermode
Custom Domain
Transition your community to your branded domain
SSO & social Login
Simplify access with existing credentials from your app or social networks.
Moderation tools
Automate moderation to maintain a safe and clean community hub.
Private Messaging
Facilitate private interactions with multimedia messaging capabilities.
Public and private groups
Offer both open and invitation-only group options for community engagement.
Member profiles
Showcase member details, including their contributions and personal information.
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
Customers
Success stories
Discover how businesses like yours use Bettermode to streamline their customer experience
Create powerful web apps
The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
