Delight customers with unified self-service support
The self-service options from Bettermode will make your customers and you happy by unifying knowledge base, Q&A, and resource center in one place!
The engine empowering community-led businesses
40%
Support tickets deflected
Save resources with a robust help center that solves customer issues.
50%
Customer questions solved by peers
Empower customers to help each other.
3x
Better engagement
Engage customers using peer-to-peer discussions, groups, and gamification tools.
+25
Increase in NPS
Delight your customers with self-service and drive advocacy.
Help center powered by robust post editor
Address common questions with help articles and build a comprehensive knowledge repository.
Rich text and media
Create content with rich text, images, and videos. Enable customers to react and share feedback.
Reactions and replies
Enable customers to react, share feedback, and engage in conversations. Collect customer insights and build relationships.
Question & answer to help customers at scale
Activate peer-to-peer knowledge sharing. Enable customers to share their knowledge and help others.
Featured answer
Allow customers to ask questions and post answers. Feature the best answers from the community.
Smart suggestions
Showcase previously asked questions when customers are asking any question. No more repeated questions!
Search experience fully integrated and instant
Stellar search experience. Let your customers filter through community content and find the right content with context.
Granular filters
Empower customers to apply filters to the search result so they can discover the exact content they are looking for.
Fast answers
The search tools scours through all the community content to deliver instant answers that your customers can trust.
Overview
Built for the next decade of customer experience
Engage your customers, enhance their experience, and win them for life!
Blocks & Layout
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Apps & Integrations
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Embeddable widgets
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Connected to your tools
Integrated with industry-leading software to automate and enhance your customer support workflow
Zendesk
Allows your customers to search the Zendesk knowledge base directly from your Bettermode community.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement
Zapier
Connect your community with apps you already use for customer support, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Features
Everything you need. Configurable.
Powerful, self-serve platform to help you convert, engage, and retain more users. Trusted by over 2,000 companies.
Custom Domain
Move the community to your domain or subdomain. Capture web traffic and engage members under your brand.
Single Sign-on & social Login
Frictionless methods to help customers access the community using their existing credentials for your app and social media sites.
Moderation tools
Keep your customer hub safe and clean with powerful moderation tools that automate routine manual activities.
Private Messaging
Enable community members to interact privately with rich content using text, images, videos, files, and more!
Public and private groups
Make the community public or private. Enable members with an invitation to join and empower them to invite peers.
Member profiles
Collect and beautifully present member information using profile picture, name, their contributions, and more.
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
The all-in-one community platform
for customer-led growth
Streamline your customer experience and create powerful brand-led communities in minutes
