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Bettermode vs. Salesforce Experience Cloud

Discover Bettermode, the modern alternative to Salesforce Experience Cloud. Build powerful, enterprise-grade communities without the complexity—faster deployment, seamless integrations, and unmatched usability.

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Bettermode vs. Salesforce Experience Cloud

Discover Bettermode, the modern alternative to Salesforce Experience Cloud. Build powerful, enterprise-grade communities without the complexity—faster deployment, seamless integrations, and unmatched usability.

/

Bettermode vs. Salesforce Experience Cloud

Discover Bettermode, the modern alternative to Salesforce Experience Cloud. Build powerful, enterprise-grade communities without the complexity—faster deployment, seamless integrations, and unmatched usability.

Bettermode: Modern Community Engagement Made Simple

Bettermode delivers everything modern brands need to build dynamic, scalable online communities that drive engagement, loyalty, and self-service. With modular design, built-in engagement tools, and enterprise-ready infrastructure, Bettermode helps you move fast—without sacrificing power or customization.

Why community builders choose Bettermode:

Customizable Design Studio: Fully branded community spaces, no code needed.

Transparent, Scalable Pricing: Flat plans with no per-user penalties—starting at $599/month.

AI-Powered Moderation: Smart filters and automation reduce spam and manual work.

Gamification Features: Boost engagement with leaderboards, badges, and reputation scoring.

Seamless Salesforce Integration: Sync member data and escalate posts to Salesforce cases.

Bettermode: Modern Community Engagement Made Simple

Bettermode delivers everything modern brands need to build dynamic, scalable online communities that drive engagement, loyalty, and self-service. With modular design, built-in engagement tools, and enterprise-ready infrastructure, Bettermode helps you move fast—without sacrificing power or customization.

Why community builders choose Bettermode:

Customizable Design Studio: Fully branded community spaces, no code needed.

Transparent, Scalable Pricing: Flat plans with no per-user penalties—starting at $599/month.

AI-Powered Moderation: Smart filters and automation reduce spam and manual work.

Gamification Features: Boost engagement with leaderboards, badges, and reputation scoring.

Seamless Salesforce Integration: Sync member data and escalate posts to Salesforce cases.

Bettermode: Modern Community Engagement Made Simple

Bettermode delivers everything modern brands need to build dynamic, scalable online communities that drive engagement, loyalty, and self-service. With modular design, built-in engagement tools, and enterprise-ready infrastructure, Bettermode helps you move fast—without sacrificing power or customization.

Why community builders choose Bettermode:

Customizable Design Studio: Fully branded community spaces, no code needed.

Transparent, Scalable Pricing: Flat plans with no per-user penalties—starting at $599/month.

AI-Powered Moderation: Smart filters and automation reduce spam and manual work.

Gamification Features: Boost engagement with leaderboards, badges, and reputation scoring.

Seamless Salesforce Integration: Sync member data and escalate posts to Salesforce cases.

Salesforce Experience Cloud: CRM-Centric Community Toolkit

Salesforce Experience Cloud extends the Salesforce ecosystem to external users—enabling portals, help centers, and partner hubs connected to your CRM. While powerful, it’s designed for organizations already invested in Salesforce infrastructure and willing to invest time and development resources.

What Salesforce Experience Cloud offers:

Native CRM Access: Expose Salesforce objects like Cases and Opportunities to community members.

Template-Based Builder: Use Lightning templates to create service portals, partner sites, or customer hubs.

Advanced Permissions & SSO: Enterprise-grade user management via roles, profiles, and SSO.

Mobile Publisher: Option to turn your community into a branded iOS/Android app (at extra cost).

Einstein Personalization: AI-powered content suggestions and search (available with additional licensing).

Salesforce Experience Cloud: CRM-Centric Community Toolkit

Salesforce Experience Cloud extends the Salesforce ecosystem to external users—enabling portals, help centers, and partner hubs connected to your CRM. While powerful, it’s designed for organizations already invested in Salesforce infrastructure and willing to invest time and development resources.

What Salesforce Experience Cloud offers:

Native CRM Access: Expose Salesforce objects like Cases and Opportunities to community members.

Template-Based Builder: Use Lightning templates to create service portals, partner sites, or customer hubs.

Advanced Permissions & SSO: Enterprise-grade user management via roles, profiles, and SSO.

Mobile Publisher: Option to turn your community into a branded iOS/Android app (at extra cost).

Einstein Personalization: AI-powered content suggestions and search (available with additional licensing).

Salesforce Experience Cloud: CRM-Centric Community Toolkit

Salesforce Experience Cloud extends the Salesforce ecosystem to external users—enabling portals, help centers, and partner hubs connected to your CRM. While powerful, it’s designed for organizations already invested in Salesforce infrastructure and willing to invest time and development resources.

What Salesforce Experience Cloud offers:

Native CRM Access: Expose Salesforce objects like Cases and Opportunities to community members.

Template-Based Builder: Use Lightning templates to create service portals, partner sites, or customer hubs.

Advanced Permissions & SSO: Enterprise-grade user management via roles, profiles, and SSO.

Mobile Publisher: Option to turn your community into a branded iOS/Android app (at extra cost).

Einstein Personalization: AI-powered content suggestions and search (available with additional licensing).

Feature Comparison: Bettermode vs. Salesforce Experience Cloud

Feature Comparison: Bettermode vs. Salesforce Experience Cloud

Feature Comparison: Bettermode vs. Salesforce Experience Cloud

Features

User Experience

Clean, no-code interface with drag-and-drop configuration.

Robust but complex—requires Salesforce expertise.

Customization

Visual editor with modular blocks, themes, and full white-labeling.

Highly customizable via code (Lightning, LWC, Apex).

Pricing

Flat, transparent pricing—no per-user fees.

Per-user or per-login pricing; additional fees for features.

Community Tools

All-in-one: Q&A, ideation, help center, events, gamification.

Primarily support-oriented: knowledge base, forums, case escalation.

Analytics

Real-time engagement dashboards; GA & Amplitude integrations.

Extensive CRM analytics; high setup effort required.

User-Generated Content

AI-assisted moderation and content curation.

Manual moderation; reputation scoring available.

Integrations

App Store + APIs + Zapier + native Salesforce integration.

Native CRM access; complex for external systems.

Implementation Time

Launch in days using templates and drag-and-drop tools.

Weeks to months depending on dev needs and complexity.

Customer Support

Dedicated onboarding, responsive support team.

Varies by tier; slower for SMBs without premium support.

Mobile Experience

Fully mobile-responsive; embeddable in apps.

Responsive web + Mobile Publisher (additional cost).

Features

User Experience

Clean, no-code interface with drag-and-drop configuration.

Robust but complex—requires Salesforce expertise.

Customization

Visual editor with modular blocks, themes, and full white-labeling.

Highly customizable via code (Lightning, LWC, Apex).

Pricing

Flat, transparent pricing—no per-user fees.

Per-user or per-login pricing; additional fees for features.

Community Tools

All-in-one: Q&A, ideation, help center, events, gamification.

Primarily support-oriented: knowledge base, forums, case escalation.

Analytics

Real-time engagement dashboards; GA & Amplitude integrations.

Extensive CRM analytics; high setup effort required.

User-Generated Content

AI-assisted moderation and content curation.

Manual moderation; reputation scoring available.

Integrations

App Store + APIs + Zapier + native Salesforce integration.

Native CRM access; complex for external systems.

Implementation Time

Launch in days using templates and drag-and-drop tools.

Weeks to months depending on dev needs and complexity.

Customer Support

Dedicated onboarding, responsive support team.

Varies by tier; slower for SMBs without premium support.

Mobile Experience

Fully mobile-responsive; embeddable in apps.

Responsive web + Mobile Publisher (additional cost).

Features

User Experience

Clean, no-code interface with drag-and-drop configuration.

Robust but complex—requires Salesforce expertise.

Customization

Visual editor with modular blocks, themes, and full white-labeling.

Highly customizable via code (Lightning, LWC, Apex).

Pricing

Flat, transparent pricing—no per-user fees.

Per-user or per-login pricing; additional fees for features.

Community Tools

All-in-one: Q&A, ideation, help center, events, gamification.

Primarily support-oriented: knowledge base, forums, case escalation.

Analytics

Real-time engagement dashboards; GA & Amplitude integrations.

Extensive CRM analytics; high setup effort required.

User-Generated Content

AI-assisted moderation and content curation.

Manual moderation; reputation scoring available.

Integrations

App Store + APIs + Zapier + native Salesforce integration.

Native CRM access; complex for external systems.

Implementation Time

Launch in days using templates and drag-and-drop tools.

Weeks to months depending on dev needs and complexity.

Customer Support

Dedicated onboarding, responsive support team.

Varies by tier; slower for SMBs without premium support.

Mobile Experience

Fully mobile-responsive; embeddable in apps.

Responsive web + Mobile Publisher (additional cost).

Book a demo

Discover how Bettermode fits your business.

Book a demo

Discover how Bettermode fits your business.

Book a demo

Discover how Bettermode fits your business.

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Online Community Engagement

Built-in gamification features foster active participation.

AI moderation ensures healthy, scalable conversations.

Versatile spaces: discussions, ideas, feedback, support, and events.

Engagement focused on support flows and case deflection.

Limited out-of-the-box social features.

Online Community Engagement

Bettermode

Salesforce

Built-in gamification features foster active participation.

AI moderation ensures healthy, scalable conversations.

Versatile spaces: discussions, ideas, feedback, support, and events.

Engagement focused on support flows and case deflection.

Limited out-of-the-box social features.

Online Community Engagement

Built-in gamification features foster active participation.

AI moderation ensures healthy, scalable conversations.

Versatile spaces: discussions, ideas, feedback, support, and events.

Engagement focused on support flows and case deflection.

Limited out-of-the-box social features.

Ease of Implementation

Templates and drag-and-drop builder = fast setup.

No developers needed to go live.

Often requires developer and consultant involvement.

Implementation tied to Salesforce configuration cycles.

Ease of Implementation

Bettermode

Salesforce

Templates and drag-and-drop builder = fast setup.

No developers needed to go live.

Often requires developer and consultant involvement.

Implementation tied to Salesforce configuration cycles.

Ease of Implementation

Templates and drag-and-drop builder = fast setup.

No developers needed to go live.

Often requires developer and consultant involvement.

Implementation tied to Salesforce configuration cycles.

Affordability

Fixed monthly pricing includes key features.

No hidden fees or per-login billing.

Per-user or per-login pricing grows costs rapidly.

Premium features like Mobile Publisher incur extra licensing.

Affordability

Bettermode

Salesforce

Fixed monthly pricing includes key features.

No hidden fees or per-login billing.

Per-user or per-login pricing grows costs rapidly.

Premium features like Mobile Publisher incur extra licensing.

Affordability

Fixed monthly pricing includes key features.

No hidden fees or per-login billing.

Per-user or per-login pricing grows costs rapidly.

Premium features like Mobile Publisher incur extra licensing.

Customization Flexibility

No-code layout editor, CSS overrides, developer SDK.

Fully white-labeled and modular.

Extensive control—but requires coding.

Lightning templates can be restrictive without custom components.

Customization Flexibility

Bettermode

Salesforce

No-code layout editor, CSS overrides, developer SDK.

Fully white-labeled and modular.

Extensive control—but requires coding.

Lightning templates can be restrictive without custom components.

Customization Flexibility

No-code layout editor, CSS overrides, developer SDK.

Fully white-labeled and modular.

Extensive control—but requires coding.

Lightning templates can be restrictive without custom components.

User Satisfaction

Loved for ease of use, visual design tools, and excellent support.

High G2/Capterra ratings for engagement and value.

Trusted for enterprise use but less intuitive.

Admins often cite steep learning curves and dev dependency.

User Satisfaction

Bettermode

Salesforce

Loved for ease of use, visual design tools, and excellent support.

High G2/Capterra ratings for engagement and value.

Trusted for enterprise use but less intuitive.

Admins often cite steep learning curves and dev dependency.

User Satisfaction

Loved for ease of use, visual design tools, and excellent support.

High G2/Capterra ratings for engagement and value.

Trusted for enterprise use but less intuitive.

Admins often cite steep learning curves and dev dependency.

User-Generated Content Management

AI-powered spam filtering and trust-based permissions.

Unified moderation dashboard.

Basic reputation and abuse reporting features.

Custom workflows needed for advanced moderation.

User-Generated Content Management

Bettermode

Salesforce

AI-powered spam filtering and trust-based permissions.

Unified moderation dashboard.

Basic reputation and abuse reporting features.

Custom workflows needed for advanced moderation.

User-Generated Content Management

AI-powered spam filtering and trust-based permissions.

Unified moderation dashboard.

Basic reputation and abuse reporting features.

Custom workflows needed for advanced moderation.

Mobile Experience

Mobile-first responsive UI; SDK for mobile app embedding.

No app downloads required.

Native mobile apps via Mobile Publisher (paid add-on).

Web performance depends on template optimization.

Mobile Experience

Bettermode

Salesforce

Mobile-first responsive UI; SDK for mobile app embedding.

No app downloads required.

Native mobile apps via Mobile Publisher (paid add-on).

Web performance depends on template optimization.

Mobile Experience

Mobile-first responsive UI; SDK for mobile app embedding.

No app downloads required.

Native mobile apps via Mobile Publisher (paid add-on).

Web performance depends on template optimization.

Community Analytics

Real-time engagement tracking with GA and Amplitude support.

Easy access for non-technical users.

Deep insights via CRM and Einstein Analytics.

High setup overhead for dashboards and segmentation.

Community Analytics

Bettermode

Salesforce

Real-time engagement tracking with GA and Amplitude support.

Easy access for non-technical users.

Deep insights via CRM and Einstein Analytics.

High setup overhead for dashboards and segmentation.

Community Analytics

Real-time engagement tracking with GA and Amplitude support.

Easy access for non-technical users.

Deep insights via CRM and Einstein Analytics.

High setup overhead for dashboards and segmentation.

Switching is seamless

Our migration specialists help more than 90% of customers coming from other platforms, complete their transition in under a week with no data loss.

Why Bettermode?

Why Bettermode?

Why Bettermode?

Why Leading Brands Choose Bettermode

Why Leading Brands Choose Bettermode

Build a Community That Reflects Your Brand
Build a Community That Reflects Your Brand

Create a fully customized community experience that seamlessly integrates with your brand identity. Bettermode's intuitive design tools allow you to craft spaces that feel like a natural extension of your website, fostering deeper connections with your audience.

Create a fully customized community experience that seamlessly integrates with your brand identity. Bettermode's intuitive design tools allow you to craft spaces that feel like a natural extension of your website, fostering deeper connections with your audience.

Build a Community That Reflects Your Brand

Create a fully customized community experience that seamlessly integrates with your brand identity. Bettermode's intuitive design tools allow you to craft spaces that feel like a natural extension of your website, fostering deeper connections with your audience.

Drive Meaningful Engagement Without Breaking the Bank
Drive Meaningful Engagement Without Breaking the Bank

Bettermode offers a free plan and affordable options that scale with your community. Invest in growth initiatives rather than excessive platform costs while still accessing powerful engagement tools.

Bettermode offers a free plan and affordable options that scale with your community. Invest in growth initiatives rather than excessive platform costs while still accessing powerful engagement tools.

Drive Meaningful Engagement Without Breaking the Bank

Bettermode offers a free plan and affordable options that scale with your community. Invest in growth initiatives rather than excessive platform costs while still accessing powerful engagement tools.

Leverage User-Generated Content for Authentic Growth
Leverage User-Generated Content for Authentic Growth

Bettermode's powerful content management tools make it easy to encourage, curate, and showcase valuable user-generated content. Build a self-sustaining community where members actively contribute, creating a virtuous cycle of engagement.

Bettermode's powerful content management tools make it easy to encourage, curate, and showcase valuable user-generated content. Build a self-sustaining community where members actively contribute, creating a virtuous cycle of engagement.

Leverage User-Generated Content for Authentic Growth

Bettermode's powerful content management tools make it easy to encourage, curate, and showcase valuable user-generated content. Build a self-sustaining community where members actively contribute, creating a virtuous cycle of engagement.

Get Actionable Insights With Comprehensive Analytics
Get Actionable Insights With Comprehensive Analytics

Understand what's working in your community with Bettermode's intuitive analytics dashboard. Track engagement metrics, identify trends, and optimize your community strategy based on real data, not guesswork.

Understand what's working in your community with Bettermode's intuitive analytics dashboard. Track engagement metrics, identify trends, and optimize your community strategy based on real data, not guesswork.

Get Actionable Insights With Comprehensive Analytics

Understand what's working in your community with Bettermode's intuitive analytics dashboard. Track engagement metrics, identify trends, and optimize your community strategy based on real data, not guesswork.

Launch Your Community in Days, Not Months
Launch Your Community in Days, Not Months

While other complex platforms can take months to implement, Bettermode's intuitive design means you can launch your community quickly. Start building relationships with your audience sooner rather than later.

While other complex platforms can take months to implement, Bettermode's intuitive design means you can launch your community quickly. Start building relationships with your audience sooner rather than later.

Launch Your Community in Days, Not Months

While other complex platforms can take months to implement, Bettermode's intuitive design means you can launch your community quickly. Start building relationships with your audience sooner rather than later.

The Community Platform Behind Top Brands

Trusted by industry leaders like Lenovo, Mercedes-Benz, Logitech, IBM, HubSpot, and Samsung, Bettermode has proven itself as the best online community software for enterprises serious about customer engagement. These companies chose our customer community platform because it delivers measurable results in marketing effectiveness, customer support efficiency, and brand loyalty.

The Community Platform Behind Top Brands

Trusted by industry leaders like Lenovo, Mercedes-Benz, Logitech, IBM, HubSpot, and Samsung, Bettermode has proven itself as the best online community software for enterprises serious about customer engagement. These companies chose our customer community platform because it delivers measurable results in marketing effectiveness, customer support efficiency, and brand loyalty.

The Community Platform Behind Top Brands

Trusted by industry leaders like Lenovo, Mercedes-Benz, Logitech, IBM, HubSpot, and Samsung, Bettermode has proven itself as the best online community software for enterprises serious about customer engagement. These companies chose our customer community platform because it delivers measurable results in marketing effectiveness, customer support efficiency, and brand loyalty.

Built for businesses. Rated by experts

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.

Senior Vice President

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos

Developer Community Manager

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.

Profesor de guitarra

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Literally the most efficient community platform

The learning curve is very low, with intuitive building blocks and a powerful activity feed for modern web users. The team stands out by deeply understanding our needs, guiding us with a clear strategy, and recommending the best features for our use case.

Monica D.

Sr. Product Manager

A super complete platform

I like how easy it is to use, the variety of space types, integrations, admin automation, and responsive support for a user experience.

Gustavo C.

Commuity Manager

Powerful widgets and integration options

We needed an integrated community solution for our e-commerce product and chose Bettermode after thorough research. Using SSO, API, and widgets, we seamlessly connected our user base and integrated the community into our customer journey.

Laverne C.

Communications Specialist

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin

CSR Activation Manager

The most cost efficient

Bettermode is highly customizable, cost-effective, and easy to set up, with responsive support and seamless integration.

Dwana R.

Consumer Credit Analyst

Built for businesses. Rated by experts

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.

Senior Vice President

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos

Developer Community Manager

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.

Profesor de guitarra

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Literally the most efficient community platform

The learning curve is very low, with intuitive building blocks and a powerful activity feed for modern web users. The team stands out by deeply understanding our needs, guiding us with a clear strategy, and recommending the best features for our use case.

Monica D.

Sr. Product Manager

A super complete platform

I like how easy it is to use, the variety of space types, integrations, admin automation, and responsive support for a user experience.

Gustavo C.

Commuity Manager

Powerful widgets and integration options

We needed an integrated community solution for our e-commerce product and chose Bettermode after thorough research. Using SSO, API, and widgets, we seamlessly connected our user base and integrated the community into our customer journey.

Laverne C.

Communications Specialist

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin

CSR Activation Manager

The most cost efficient

Bettermode is highly customizable, cost-effective, and easy to set up, with responsive support and seamless integration.

Dwana R.

Consumer Credit Analyst

Built for businesses. Rated by experts

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Kyle Foster

Marketing Manager

Literally the most efficient community platform

The learning curve is very low, with intuitive building blocks and a powerful activity feed for modern web users. The team stands out by deeply understanding our needs, guiding us with a clear strategy, and recommending the best features for our use case.

Monica D.

Sr. Product Manager

A super complete platform

I like how easy it is to use, the variety of space types, integrations, admin automation, and responsive support for a user experience.

Gustavo C.

Commuity Manager

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos

Developer Community Manager

Powerful widgets and integration options

We needed an integrated community solution for our e-commerce product and chose Bettermode after thorough research. Using SSO, API, and widgets, we seamlessly connected our user base and integrated the community into our customer journey.

Laverne C.

Communications Specialist

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin

CSR Activation Manager

The most cost efficient

Bettermode is highly customizable, cost-effective, and easy to set up, with responsive support and seamless integration.

Dwana R.

Consumer Credit Analyst

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.

Senior Vice President

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.

Profesor de guitarra

Switch to
Bettermode

Where leading brands build lasting customer connections. 

Switch to
Bettermode

Where leading brands build lasting customer connections. 

Switch to
Bettermode

Where leading brands build lasting customer connections. 

Got questions?
We’ve got answers.

Find quick answers to common questions about features, plans, customization, and more.

What sets Bettermode apart from other web app builders?

What sets Bettermode apart from other web app builders?

What sets Bettermode apart from other web app builders?

How are add-ons billed?

How are add-ons billed?

How are add-ons billed?

Can I adjust my plan or cancel anytime?

Can I adjust my plan or cancel anytime?

Can I adjust my plan or cancel anytime?

What payment methods do you accept?

What payment methods do you accept?

What payment methods do you accept?

Do you offer trials or discounts?

Do you offer trials or discounts?

Do you offer trials or discounts?

What about Enterprise plans?

What about Enterprise plans?

What about Enterprise plans?