Behind every successful company is the ability to engage customers

3x
Better user engagement

Engage customers using discussions and gamification.

50%
Fewer support tickets

Promote peer-to-peer support and deflect support tickets.

+20
Increase in NPS & CSAT scores

Delight your customers with customer success resources.

30%
Increase in organic traffic

Leverage user-generated content to scale organic traffic.

Better configuration

Visually customize and change every part of your community in real time.
Navigation
Multiple ways to configure your navigation
Header
Choose minimal, or set a cover image
Card or list
Different use case requires different view
Dark theme
Set your own custom color theme
Show author
Every block is configurable
Reaction or emoji
Choose your own reaction type
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Articles
Advice and answers from the Team
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Design
Engineering
Product thinking
Featured Discussion
community user
Component Marketplace
Each page and CMS entry is translatable. When creating fields for a Collection...
51
community member
Bill Walsh leadership lessons
I have several clients in Europe (germany and switzerland) and I love...
70
community moderator
Bill Walsh leadership lessons
Allow users to sign up on your websites with a username & password...
17
avatar
Migrating to Linear 101
It would be great to be able to easily create a robust portfolio, with...
20
community team member
What is Wireframing?
Templates are great, but wouldn't it be awesome if the template marketplace...
60
community user
CMS Slider
It would be awesome to have a dynamic slider component with the ability...
43
community contributor
European Hosting to comply with GDPR
Right now all forms on the site have to have the same Form Notification Settings...
24
article cover image
Component Marketplace
community user
Demi WIlkinson
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45
fire emoji
42
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51
article header
Bill Walsh leadership lessons
community member
Alec Whitten
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68
fire emoji
31
42
70
article featured image
Bill Walsh leadership lessons
community moderator
Lana Steiner
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19
fire emoji
27
42
17
community post
What is Wireframing?
community team member
Woun Alec
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19
fire emoji
84
42
60
user-generated content example
CMS Slider
community user
Jon Baker
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30
fire emoji
71
42
43
published article in community
Comply with GDPR
community contributor
Candice Wu
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22
fire emoji
56
56
34
MacBook mockup

Better Q&A

Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.

Instant search

Members can apply filters and drilldown into the results

Best answer

Marked as resolved **

Better ideas

Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.

Collect votes

Members can apply filters and drilldown into the results

Status tracker

Deliver instant answers with quick result suggestions
Product feedback and ideation
Features

All you need to
engage and delight customers

Powerful, self-serve platform to help you convert, engage, and retain more customers. Trusted by over 2,000 companies.

Templates

Pre-built, beautifully designed templates to speed up the creation of commonly used spaces such as discussions, ideas, questions, articles, and events.

Single sign-on

SSO reduces all user logins to one login for greater security and convenience. Bettermode supports everything from OAuth and JWT to custom SSO.

Moderation

Automatically flag posts based on keywords. Set up automation rules using criteria such as account age and empower members to report posts and members.

Analytics

Grow smarter with a powerful, comprehensive analytics designed to track community health and measure the impact on the business.

Embed tools

Drive engagement and participation by embedding the community and making it an integral part of your website or app.

Search

Search with granular filters to access the right content. Federated search even allows members to search external knowledge bases.

Activity feed

Activity feed keeps members hooked with personalized and contextual content driven by members’ community participation.

Leaderboard

Leaderboard is automatically populated with the most reputed members to build healthy competition and reward quality contributions.

Badges

Recognize community members and improve community participation with fully automated smart badges and manually created badges.
Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow
Integration icon

Hotjar

Understand how members are interacting with the community with session recording, find what they need, and how they feel.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.
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Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.
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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack.
Compliance

Enterprise ready

Advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance and full data protection.
Integration iconIntegration iconIntegration icon

The all-in-one engagement platform for
community-led growth

Streamline your customer experience and create powerful customer communities in minutes
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