Privacy and security
Keep your data safe and secure with Bettermode. Customers are our top priority, so we never compromise on privacy or security standards!
Data integrity
Ensuring customer information is always secure at any moment, during transit, and at rest.
Continuous defense
Minimizing any security risks through continuous penetration, vulnerability, and risk assessments.
Best practices
Ruthless implementation of security practices based on industry guidelines for cloud security.
Security initiatives and compliances
Security practices and regulatory compliances are woven into everything we do at Bettemode. That’s how we ensure the streak of 0 data breaches.
Data encryption
We use state-of the art encryption to ensure that your member data is always secure.
Data residency
Select your preferred location for data storage — from Germany to the United States.
Penetration test
Security audits through a third-party specialist for cloud infrastructure best practices.
Custom SSL
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Custom Security header
A powerful defense mechanism in the browser to combat vulnerabilities and keep community safe.
Password strength
Create a custom password complexity for the members and adhere your security standards.
Custom SSO
Fully control the community access and allow customers as well as teammates with existing credentials to log in.
SOC II certified
SOC II certified to ensure reliability and data processing integrity. Click here to learn how you can access the most recent report.
GDPR and CCPA compliance
GDPR and CCPA compliant communities with a built-in policy and guidelines tool. Learn more about GDPR commitment here.
Industry-accepted frameworks
Security approach focused on governance, risk management and compliance.
Network security
Bettermode servers are protected via network access control lists (ACLs) that prevent unauthorized requests.
256-bit encryption for data at rest and in-transit
SOC 2 and ISO 27001 certified data centers keep your data secure
Intrusion detection with a robust Security Information and Event Management (SIEM) system
Application security
The development process to prioritize critical updates and vulnerability remediations, as well as make them available for immediate deployment.
Automated security scans to keep your data safe.
Changes deployed with confidence after a rigorous QA process.
In addition to internal scans, Bettermode commissions external penetration tests on a regular basis.
Organizational and information security
Bettermode’s security practices apply to all members of staff, third-party service providers, and physical data center security.
Employees are vetted and background checks done according to the local laws
Employees complete annual security training
Separate production and testing environments
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Dom Maskell
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Jennifer Lee
Community Manager
Bettermode scales with our growth and makes it completely easy to customize the community!
David Guthrie
Customer Success
Bettermode helped us build a unified community with continuous experience for learners.
Mariah Olson
Head of Community
Customers
Success stories
Discover how businesses like yours use Bettermode to streamline their customer experience
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