Privacy and security

Keep your data safe and secure with Bettermode. Customers are our top priority, so we never compromise on privacy or security standards!
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Data integrity

Ensuring customer information is always secure at any moment, during transit, and at rest.
continuous defense

Continuous defense

Minimizing any security risks through continuous penetration, vulnerability, and risk assessments.
Best practices

Best practices

Ruthless implementation of security practices based on industry guidelines for cloud security.

Security initiatives and compliances

Security practices and regulatory compliances are woven into everything we do at Bettemode. That’s how we ensure the streak of 0 data breaches.

Data encryption

We use state-of the art encryption to ensure that your member data is always secure.

Data residency

Select your preferred location for data storage — from Germany to the United States.

Penetration test

Security audits through a third-party specialist for cloud infrastructure best practices.

Custom SSL

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Custom Security header

A powerful defense mechanism in the browser to combat vulnerabilities and keep community safe.

Password strength

Create a custom password complexity for the members and adhere your security standards.

Custom SSO

Fully control the community access and allow customers as well as teammates with existing credentials to log in.

SOC II certified

SOC II certified to ensure reliability and data processing integrity. Click here to download the most recent report.

GDPR and CCPA compliance

GDPR and CCPA compliant communities with a built-in policy and guidelines tool. Learn more about GDPR commitment here.

Industry-accepted frameworks

Security approach focused on governance, risk management and compliance.

Network security

Bettermode servers are protected via network access control lists (ACLs) that prevent unauthorized requests.
256-bit encryption for data at rest and in-transit
SOC 2 and ISO 27001 certified data centers keep your data secure
Intrusion detection with a robust Security Information and Event Management (SIEM) system
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Application security

The development process to prioritize critical updates and vulnerability remediations, as well as make them available for immediate deployment.
Automated security scans to keep your data safe.
Changes deployed with confidence after a rigorous QA process.
In addition to internal scans, Bettermode commissions external penetration tests on a regular basis.

Organizational and information security

Bettermode’s security practices apply to all members of staff, third-party service providers, and physical data center security.
Employees are vetted and background checks done according to the local laws
Employees complete annual security training
Separate production and testing environments
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Find out why our clients trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community

The all-in-one engagement platform for
community-led growth

Streamline your customer experience and create powerful customer communities in minutes
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