Ensuring customer information is always secure at any moment, during transit, and at rest.
Minimizing any security risks through continuous penetration, vulnerability, and risk assessments.
Ruthless implementation of security practices based on industry guidelines for cloud security.
We use state-of the art encryption to ensure that your member data is always secure.
Select your preferred location for data storage — from Germany to the United States.
Security audits through a third-party specialist for cloud infrastructure best practices.
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
A powerful defense mechanism in the browser to combat vulnerabilities and keep community safe.
Create a custom password complexity for the members and adhere your security standards.
Fully control the community access and allow customers as well as teammates with existing credentials to log in.
SOC II certified to ensure reliability and data processing integrity. Click here to download the most recent report.
GDPR and CCPA compliant communities with a built-in policy and guidelines tool. Learn more about GDPR commitment here.
Security approach focused on governance, risk management and compliance.
256-bit encryption for data at rest and in-transit
SOC 2 and ISO 27001 certified data centers keep your data secure
Intrusion detection with a robust Security Information and Event Management (SIEM) system
Automated security scans to keep your data safe.
Changes deployed with confidence after a rigorous QA process.
In addition to internal scans, Bettermode commissions external penetration tests on a regular basis.
Employees are vetted and background checks done according to the local laws
Employees complete annual security training
Separate production and testing environments
Bettermode is embeddable as a part of our mobile app – something that no other company offered.
Chief Product Officer
The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.
Bettermode scales with our growth and makes it completely easy to customize the community!
Bettermode helped us build a unified community with continuous experience for learners.
Head of Community