Customer Engagement OS

Elevate your customer engagement plan with this free tool. Best practices, apps, experts, and templates in one place.

Step-by-step guides

Whether you're a customer support rep, a marketer, or an onboarding expert; you’ll get guides to fill your toolkit for every aspect of customer engagement.

Build better relationships

Learn about customers and their needs. Build relationships with those you serve by being as personable as possible.
Understand customers and improve onboarding
Educate customers and communicate
Nurture relationships
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Win them over, keep them engaged

Trust and loyalty are built through a culture of excellence. Learn what's working best for you and improve engagement.
Build trust and loyalty
Cultivate culture and celebrate
Measure and improve

What you’ll find inside

We’re bringing together apps, resources, and experts to help you engage with your customers.

162 Apps

See what you need to build your customer engagement engine.

600+ Resources

Get deeper into any topic with articles, books, podcasts, and webinars.

245 Experts

Follow them on social media to expand your knowledge or get a helping hand when needed.

All you need to build your engagement engine

Frequently asked questions

Everything you need to know about working with apps.
Why Customer Engagement OS?
Customer engagement is a constantly evolving process that requires interacting with customers across many channels. However, there was no single, exhaustive resource for all the information you need to do this effectively. So we put together our own repository and listed all the relevant apps, experts, articles, books, and more.
Is Customer Engagement OS completely free?
Yes, it is completely free to use Community Engagement OS. It gives you all the resources you need to create a holistic customer engagement plan free of charge.
How can I get it?
You can use the form to sign up with your name and email address. Alternatively, you can sign up with your Google or one of your social media accounts.
What happens with my contact details?
We will not use your email address for any product promotion purposes and your contact information will not be shared with anyone. By subscribing to this free tool, you will automatically subscribe to our monthly educational newsletter. You will have the option to unsubscribe at any point.
How do I use it?
Customer Engagement OS is divided into seven steps. You can choose to start from the first one and follow the pre-defined flow, or you can simply pick the topics that matter to you most and tackle them first.
In every step, you’ll find several related articles, templates, apps, and experts. These will help you get deeper into every topic, build your tech stack, or get the help you need.
Who is the creator of Customer Engagement OS?
The team at Bettermode has built Customer Engagement OS. Bettermode is a all-in-one customer community platform designed to help businesses drive customer success, scale customer education, improve customer support, collect product feedback, and engage customers.
It is popular for its customizability and a thriving app ecosystem that extends the functionality of the communities bult with Bettermode.
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Elevate your 
customer engagement strategy.

Sign up for free today!