Fullstory
Understand member behavior and improve community experience by looking at video playbacks of member sessions.
Session replays
View how members interact with the community via a complete DVR-like playback. Use the insights to solve problems that members are facing and improve the user experience.
Better segmentation
Combine community activity and member property data synced by Bettermode with the data automatically collected by FullStory to build granular member segments. This enables you to perform a better analysis of different types of members.
Funnels
Build conversion funnels based on the actions you ideally want your members to take and analyze the drop-off data to improve conversion.
Connected to your tools
Integrated with industry-leading software to automate and enhance your workflow
Hotjar
Understand how members are interacting with the community with session recording, find what they need, and how they feel.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Zapier
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Create your own app
Automate workflow and integrate with any tool
Sync data with your database
Add custom functionality to your community
Support
Frequently asked questions
Everything you need to know about working with apps.
Can I customize the apps I install from Bettermode's App Store?
Apps available in the App Store come with pre-configured settings based on Bettermode Platform's infrastructure and common needs that majority of customers have. Hence, these existing apps cannot be tailored to your unique needs. The solution is to build a custom app using Bettermode's extensible platform based on your exact requirements.
How to develop custom apps for my community?
Bettermode's Developer Portal allows developers to use API and webhooks to build a custom app for their communities. Developers can create a new app and then publish it on all the communities that they have admin access to. The use cases can vary from workflow automation and data integration with your CRM app to building custom apps for community engagement. Learn more here.
Are there any additional costs associated with getting access to apps?
While many apps in the App Store are free to use, some may require additional subscriptions. Bettermode's sales team can guide you based on your business requirements.
How does Bettermode ensure that the apps remain up-to-date and compatible with changes to its platform and to external apps?
When a new version of the Bettermode platform is released or an external system is updated, the Bettermode team carefully reviews each app available on the App Store to ensure that it is still compatible with the changes.
In addition to proactive measures, Bettermode also regularly monitors the apps to ensure that they remain up-to-date and compatible with the latest changes to the platform and external systems.
In addition to proactive measures, Bettermode also regularly monitors the apps to ensure that they remain up-to-date and compatible with the latest changes to the platform and external systems.
Looking for a free trial?
Chat with our sales team to activate a free trial.