Hotjar Integration | Bettermode

Hotjar

Understand how members are interacting with the community, what they need, and how they feel.

Heatmaps and recording

Visualize member behavior by looking at clicks, browsing patterns, and scrolling activity. This enables your team to understand the community usage pattern and uncover areas to improve the community experience. By viewing the video playback of the members on the community site, you can get a better understanding of how members are engaging with the community, their needs, and their frustrations.

Funnels

Understand where visitors drop off from your community page without signing up. This allows you to test different ways to improve conversion rates.

Feedback and survey

Empower members to instantly leave visual feedback for your community within different parts of the community. Find out what the visitors love, hate, and uncover opportunities to improve. Segment members and run targeted surveys to get a clear understanding of what members need and improve the community experience.

Documentation

Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow

Hotjar

Understand how members are interacting with the community with session recording, find what they need, and how they feel.

Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.

Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.

Slack

Enables admins and moderators to receive notifications from the community directly inside Slack.

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Create your own app

Bring your community ideas to life with custom apps powered by robust API, Webhooks, SDK, and template engine.

Automate workflow and integrate with any tool

Sync data with your database

Add custom functionality to your community

Documentation

Support

Frequently asked questions

Everything you need to know about working with apps.

Can I customize the apps I install from Bettermode's App Store?

Apps available in the App Store come with pre-configured settings based on Bettermode Platform's infrastructure and common needs that majority of customers have. Hence, these existing apps cannot be tailored to your unique needs. The solution is to build a custom app using Bettermode's extensible platform based on your exact requirements.

How to develop custom apps for my community?

Bettermode's Developer Portal allows developers to use API and webhooks to build a custom app for their communities. Developers can create a new app and then publish it on all the communities that they have admin access to. The use cases can vary from workflow automation and data integration with your CRM app to building custom apps for community engagement. Learn more here.

Are there any additional costs associated with getting access to apps?

While many apps in the App Store are free to use, some may require additional subscriptions. Bettermode's sales team can guide you based on your business requirements.

How does Bettermode ensure that the apps remain up-to-date and compatible with changes to its platform and to external apps?

When a new version of the Bettermode platform is released or an external system is updated, the Bettermode team carefully reviews each app available on the App Store to ensure that it is still compatible with the changes.

In addition to proactive measures, Bettermode also regularly monitors the apps to ensure that they remain up-to-date and compatible with the latest changes to the platform and external systems.

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