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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack.
Real-time updates

With Slack integration, community admins and moderators can receive real-time notifications on new posts, flagged posts, and other important updates from the community directly in Slack. This ensures that they can respond promptly and take necessary actions without constantly checking the community platform.

Seamless collaboration

Slack is a popular app for workplace communication, and by integrating it with Bettermode, admins and moderators can collaborate more efficiently. They can discuss and address community-related issues directly in Slack channels.

Personalized notifications

The Community Bot created through Slack integration enables admins and moderators to customize the types of notifications they want to receive, making it easier to stay on top of the most important updates and avoid unnecessary distractions.

Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow
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Hotjar

Understand how members are interacting with the community with session recording, find what they need, and how they feel.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.
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Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.
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Slack

Enables admins and moderators to receive notifications from the community directly inside Slack.
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Create your own app

Automate workflow and integrate with any tool
Sync data with your database
Add custom functionality to your community
Support

Frequently asked questions

Everything you need to know about working with apps.
Can I customize the apps I install from Bettermode's App Store?
Apps available in the App Store come with pre-configured settings based on Bettermode Platform's infrastructure and common needs that majority of customers have. Hence, these existing apps cannot be tailored to your unique needs. The solution is to build a custom app using Bettermode's extensible platform based on your exact requirements.
How to develop custom apps for my community?
Bettermode's Developer Portal allows developers to use API and webhooks to build a custom app for their communities. Developers can create a new app and then publish it on all the communities that they have admin access to. The use cases can vary from workflow automation and data integration with your CRM app to building custom apps for community engagement. Learn more here.
Are there any additional costs associated with getting access to apps?
While many apps in the App Store are free to use, some may require additional subscriptions. Bettermode's sales team can guide you based on your business requirements.
How does Bettermode ensure that the apps remain up-to-date and compatible with changes to its platform and to external apps?
When a new version of the Bettermode platform is released or an external system is updated, the Bettermode team carefully reviews each app available on the App Store to ensure that it is still compatible with the changes.

In addition to proactive measures, Bettermode also regularly monitors the apps to ensure that they remain up-to-date and compatible with the latest changes to the platform and external systems.
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