Customer Support Experience your team and customers will love
From customizing knowledge base articles to integrating seamless ticket management systems, we provide the tools you need to build stronger customer connections and resolve issues faster.
Knowledge Base
Articles
Ticket Management
Resources
Knowledge Base
Articles
Ticket Management
Resources
Knowledge Base
Articles
Ticket Management
Resources
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Knowledge Base
Resources
Ticket Management
Articles
Discover the advantage of Bettermode in customer care:
For you and your brand:
Streamlined Support Operations
Manage customer inquiries more effectively with organized ticketing and a comprehensive knowledge base, leading to faster responses and increased customer satisfaction
Enhanced Customer Insights
Hosting a job board can draw in new visitors, boosting overall website traffic and increasing visibility for other services or offerings.
Community-Driven Support
Encourage peer-to-peer support through community discussions, lightening the load on formal support channels and cultivating a robust brand community.
For you members:
Easy Access to Information
Find solutions quickly and easily with an extensive knowledge base, reducing the need for direct support inquiries.
Personalized Support Experience
Receive tailored support through efficient ticketing systems and direct communication channels, ensuring each customer feels valued and heard
Empowered Engagement
Participate in community forums for collaborative problem-solving and enhanced user experiences.
Empower Customers with an Extensive Knowledge Base
Create a comprehensive knowledge base filled with informative articles, enabling customers to find answers effortlessly. This self-service approach not only boosts customer satisfaction but also reduces support tickets, allowing your team to focus on more complex queries
Get Started - It’s Free!
Streamline Support with Intuitive Ticket Management
Optimize customer support with a user-friendly ticketmanagement system. This tool allows for effectiveorganization and handling of customer inquiries,ensuring timely responses and improved service quality
Get Started - It’s Free!
Customers
Success stories
Discover how businesses like yours use Bettermode to streamline their customer experience
Small Tools to delivery the ultimate customer support experience
Build Customer Trust with a Clear Product Roadmap
Display your commitment to growth and improvementby presenting a clear and detailed product roadmap. This feature not only demonstrates your dedication to innovation but also involves your customers in the journey of your product's evolution
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Transform Feedback into Growth with Feature Requests
Encourage customers to contribute ideas and feedback, turning your platform into a collaborative space for continuous improvement. This direct input from users ensures that your product evolves in a way that truly meets their needs.
Get Started - It’s Free!
Nurture Customer Relationships through Community Discussions
Create a vibrant space for customer interaction and support with dynamic discussion forums. These forums not only foster community engagement but also serve as valuable resources for peer-to-peer assistance.
By encouraging users to share ideas and offer support, you gain insights into their needs and preferences, enhancing the overall customer experience and building a collaborative community environment.
By encouraging users to share ideas and offer support, you gain insights into their needs and preferences, enhancing the overall customer experience and building a collaborative community environment.
Support forum
Analyze the support inquiries and how-to questions to better understand your product weaknesses.
Private Spaces
Give beta access to your superusers in a secure and private space. Collect the early feedback and make product improvements.
Build a Memorable Customer Support Experience
Our platform enhances every aspect of customer interaction, ensuring your customer support experience is seamless and impactful.
Built for the next decade of customer experience
Let our intelligent tools take the strain, so you can focus on what matters
Design Studio
Unmatched level of customization. Go beyond basic branding. Select, arrange, and configure blocks to visually build your unique layout with zero coding.
Layouts & Blocks
Modify pages with or without headers, select columns. Rearrange blocks and update on the fly.
Colors
Choose from a range of thoughtfully hand-crafted color palettes or create your own.
Typography
Choose from different font styles that reflect your brand or style your own.
Members
Profiles
Collect and beautifully present member information with profile picture, name, their contributions, and anything you select.
Member directory
Facilitate communication and networking among members by displaying a list of members belonging to your community.
Member roles
Assign different types of privileges with permissions based on roles such as regular member, moderator, and admin.
Member export
Export member data with just a few clicks and easily import them to any other tool. Analyze raw data and gain deeper insights.
Member sort and filter
Apply filters and easily segment members based on their properties. Even custom fields can be used for filtering.
Connected to your tools
Integrated with industry-leading software to automate and enhance your workflow
Hotjar
Understand how members are interacting with the community with session recording, find what they need, and how they feel.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Zapier
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Engagement tools
Reactions & comments
Members can engage with each others’ posts using @mentions, rich text, pictures, gifs, emoji reactions, and more.
Feed
Activity feed keeps members hooked with personalized and contextual content driven by members’ participation in Spaces and preferences.
Leaderboards
Leaderboard is automatically populated with the most reputed members to build healthy competition and recognize quality contributions.
Private messaging
Private messaging supports rich content with images, videos, files, and more! It can even be automated with Zapier integration.
Badges
Recognize community members and improve community participation with fully automated smart badges as well as manually created badges.
Better Q&A
Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.
Instant search
Members can apply filters and drilldown into the results
Best answer
Marked as resolved **
Better ideas
Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.
Collect votes
Members can apply filters and drilldown into the results
Status tracker
Deliver instant answers with quick result suggestions
We partner with you every step of the way
Bettermode Academy
Step by step video guides on how to get started with your Bettermode project and also helping you get the most out of the platform to take things to the next level.
Community Support
Connect with thousands of Better
Builders having lively discussions, networking and showcasing their work!
Knowledge Base
Our extensive Knowledge Base & Resources covering your back on every step of your way.
Support Team
Friendly Bettermode People always ready to answer your burning questions!
Create powerful web apps
The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
